Practice Relations Ambassador: Referral Relations & Marketing

Georgia Surgical Arts; Cumming (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Savings Account (HSA) with HDHP

Short- and Long-Term Disability

401(k) Plan with Company Match

Employee Assistance Program (EAP)

Competitive pay and bonus potential

Mileage Reimbursement

Job summary

Georgia Surgical Arts in Cumming, GA is hiring a Practice Relations Ambassador focused on referral development and local marketing. Prepare field visits, drive campaigns, and partner with surgeons to expand patient referrals.

You will manage event logistics, social media content, and local marketing initiatives while traveling within the territory to engage dental offices and communities.

Qualifications

• Bachelor’s degree or 1–3 years of relevant experience.
• Event planning, hospitality, customer-facing service, or marketing experience preferred.
• Dental/Oral Surgery experience helpful but not required.
• Valid driver’s license.

Responsibilities

• Build and maintain referral relationships with general dentists and specialists in the territory.
• Conduct field visits with dental offices and administrative contacts.
• Represent the practice in the territory to support growth and referrals.
• Track referral patterns and provide market feedback to leadership.
• Plan and execute Lunch & Learn, CE courses, Open Houses, and events.
• Create and manage social media content calendars; post daily and monitor metrics.
• Travel within the territory to support referral development and operations.
• Maintain records of field activities and weekly reporting.

Skills

Outgoing personable

Written & verbal communication

Organization & time management

Strategic planning

Self-starter initiative

Independent & team work

Social media tools knowledge

Education

Bachelor’s degree or 1–3 years experience

Tools

Photo & video content tools

Social media platforms (Instagram, Facebook)

Job description

Practice Relations Ambassador: Referral Relations & Marketing

Georgia Surgical Arts Cumming, Georgia, United States

About this position

Georgia Surgical Arts - Oral Surgery

Practice Relations Ambassador: Referral Relations & Marketing

In-office and Local Travel | Full-time

Cumming, GA

Role and Responsibilities

Referral Development & Field Outreach

• Build and maintain referral relationships with general dentists and specialists within the designated territory and surrounding communities.
• Conduct routine field visits through scheduled appointments and drop-ins with dental offices and administrative contacts.
• Provide professional, in-person representation of the practice, maintaining a consistent presence across allocations within the territory.
• Monitor referral patterns, identify new growth opportunities, and share market feedback with leadership.

Practice Growth Planning

• Partner with surgeons and regional leadership to support territory-specific growth plans.
• Assist with campaigns promoting new practice openings, new services, and new providers.
• Track activities and results to support data-driven decision making and referral strategy, including market activity, competitor insights, referral trends, and community opportunities.
• Capture examples of ROI from outreach efforts (e.g. event → referral lift).

Event Planning & Execution

• Plan, schedule, and support Lunch & Learns, CE courses, Open Houses, and relationship-building events.
• Coordinate all logistics including venues, catering, attendance management, communications, and day-of execution.
• Evaluate event outcomes and report impact on referral engagement and patient volume.

Social Media & Local Marketing

• Capture engaging, authentic content (photos, short videos, written features) to support marketing initiatives.
• Create and manage social media content calendars, including daily posting, scheduling, and engagement on platforms such as Instagram and Facebook; monitor performance metrics and adjust strategies as needed.
• Stay current on social media trends, editing tools, and best practices to ensure content remains fresh, effective, and on brand – professionally representing the practice in all posts and interactions.

Territory Management & Travel

• Travel within the territory as needed to support referral development and practice operations.
• Independently manage schedule, priorities, and trip planning across multiple locations to maximize efficiency.

Reporting & Administration

• Maintain accurate records of field activities, market contacts, and communications.
• Submit weekly activity summaries or reporting as required by management.

Education and Experience

• Bachelor’s degree or 1–3 years of relevant experience
• Event planning, hospitality, customer-facing service, and/or marketing experience preferred
• Dental/Oral Surgery experience helpful but not required
• Valid driver's license

Skills and Abilities

• Outgoing and engaging people-person with ability to build relationships easily
• Highly effective written and verbal communication skills
• Excellent organization and time management skills
• Creative and competitive in strategic planning
• Highly motivated, results-oriented, and driven by success
• Self-starter with a strong sense of initiative and ability to stay busy without direct supervision
• Ability to work both independently and collaboratively within a team
• Familiarity with photo, video, and social media tools to capture and share engaging content

What We Offer

• Health Savings Account (HSA) with HDHP health plans
• Short- and Long- Term Disability
• 401(k) Plan w/ Company Match
• Employee Assistance Program (EAP)
• Competitive pay, Bonus potential, and annual merit reviews
• Mileage Reimbursement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.