Practice Relations Ambassador

Paradigm Oral Surgery; Jacksonville (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Savings Account

Disability Insurance

401(k) Plan

Employee Assistance Program

Competitive pay

Mileage Reimbursement

Job summary

Jax Oral & Maxillofacial Surgery seeks a Practice Relations Ambassador to promote services across a defined territory in a full-time Jacksonville role. You will develop referrals, plan events, and collaborate with clinical and marketing teams to grow patient volume.

The position requires a bachelor's degree or 1-3 years of related experience, strong communication, and travel within the territory. Valid driver's license is essential, with remote work not indicated.

Qualifications

• Bachelor's degree or 1-3 years of relevant experience.
• Valid driver's license.
• Event planning, hospitality, customer-facing service, and/or marketing experience preferred.
• Dental/Oral Surgery experience helpful but not required.

Responsibilities

• Promote the practice within the designated territory and strengthen referral relationships.
• Conduct field visits to dental offices and administrative contacts.
• Plan and support Lunch & Learns, CE courses, Open Houses, and other relationship-building events.
• Capture engaging social media content and manage content calendars across Instagram and Facebook.
• Track activities and report ROI, market activity, and referral trends to leadership.

Skills

Relationship building

Communication

Organization

Social media content creation

Event planning

Customer service

Team collaboration

Education

Bachelor's degree or 1-3 years of relevant experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Jacksonville, FL, US

Jax Oral & Maxillofacial Surgery

Practice Relations Ambassador: Referral Relations & Marketing

In-office and Local Travel | Full-time

jaxoms.com

Practice and Responsibilities

The Practice Relations Ambassador is a relationship-focused role responsible for promoting the services of Gulf Coast Dental Implants & Oral Surgery within a specified geographical area. This position combines community engagement, referral development, event planning, and social media content creation to strengthen the practice's brand and presence. Working closely with the office, marketing, and clinical teams, the Practice Relations Ambassador executes growth-oriented plans to create new business and foster lasting referral relationships, while helping ensure practices in the designated territory are meeting or exceeding new patient goals.

Referral Development & Field Outreach

• Build and maintain referral relationships with general dentists and specialists within the designated territory and surrounding communities.
• Conduct routine field visits through scheduled appointments and drop-ins with dental offices and administrative contacts.
• Provide professional, in-person representation of the practice, maintaining a consistent presence across allocations within the territory.
• Monitor referral patterns, identify new growth opportunities, and share market feedback with leadership.

Practice Growth Planning

• Partner with surgeons and regional leadership to support territory-specific growth plans.
• Assist with campaigns promoting new practice openings, new services, and new providers.
• Track activities and results to support data-driven decision making and referral strategy, including market activity, competitor insights, referral trends, and community opportunities.
• Capture examples of ROI from outreach efforts (e.g. event → referral lift).

Event Planning & Execution

• Plan, schedule, and support Lunch & Learns, CE courses, Open Houses, and relationship-building events.
• Coordinate all logistics including venues, catering, attendance management, communications, and day-of execution.
• Evaluate event outcomes and report impact on referral engagement and patient volume.

Social Media & Local Marketing

• Capture engaging, authentic content (photos, short videos, written features) to support marketing initiatives.
• Create and manage social media content calendars, including daily posting, scheduling, and engagement on platforms such as Instagram and Facebook; monitor performance metrics and adjust strategies as needed.
• Stay current on social media trends, editing tools, and best practices to ensure content remains fresh, effective, and on brand – professionally representing the practice in all posts and interactions.

Territory Management & Travel

• Travel within the territory as needed to support referral development and practice operations.
• Independently manage schedule, priorities, and trip planning across multiple locations to maximize efficiency.

Reporting & Administration

• Maintain accurate records of field activities, market contacts, and communications.
• Submit weekly activity summaries or reporting as required by management.

Education and Experience

• Bachelor's degree or 1-3 years of relevant experience
• Event planning, hospitality, customer-facing service, and/or marketing experience preferred
• Dental/Oral Surgery experience helpful but not required
• Valid driver's license

Skills and Abilities

• Outgoing and engaging people-person with ability to build relationships easily
• Highly effective written and verbal communication skills
• Excellent organization and time management skills
• Creative and competitive in strategic planning
• Highly motivated, results-oriented, and driven by success
• Self-starter with a strong sense of initiative and ability to stay busy without direct supervision
• Ability to work both independently and collaboratively within a team
• Familiarity with photo, video, and social media tools to capture and share engaging content

What We Offer

• Health Savings Account (HSA) with HDHP health plans
• Short- and Long- Term Disability
• 401(k) Plan w/ Company Match
• Employee Assistance Program (EAP)
• Competitive pay, Bonus potential, and annual merit reviews
• Mileage Reimbursement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.