Practice Performance Coordinator

Optum; Phoenix (AZ); Sur place; USD 28 000 - 50 000; Plein temps

Résumé du poste

UnitedHealth Group in Phoenix seeks a Practice Performance Coordinator to support quality initiatives and data analysis across clinics. You will analyze HEDIS/STAR performance, identify barriers and work with local leaders to implement improvement strategies.

The role collaborates with PCPs and clinic staff, maintains knowledge of HEDIS/STAR standards, and generates reports to monitor progress. A Medical Assistant training and strong MS Office skills are required.

Qualifications

• High school graduate or GED.
• Completion of a Medical Assistant program, or Military Medic program.
• Proficient using Microsoft Office applications, including databases, word-processing, and Excel.
• Proficiency in medical terminology and patient safety procedures.
• Proven solid communication skills to translate and communicate medical information clearly to patients and colleagues.

Responsabilités

• Analyze data, evaluate for data integrity and data deficits and document findings.
• Analyze and trend HEDIS/STAR rates, identify barriers to improvement of rates and create interpretive exhibits.
• Obtains quality detail report and flags patient’s charts with the missing measures.
• Works closely with local leadership to execute quality strategies.
• Supports and assists PCPs/clinics with quality data collection.
• Provides reports and monitors performance at local level.
• Engages PCP and clinic staff in developing strategies to close quality gaps.
• Supports and improves communication between market and corporate departments.
• Maintains education/knowledge base of HEDIS/STARs standards and guidelines.
• Performs all other related duties as assigned.

Connaissances

Proficient communication

Medical terminology

Customer/patient interaction

Formation

Medical Assistant program

Military Medic program

High school diploma or GED

Outils

Microsoft Office

Description du poste

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Practice Performance Coordinator (2393098)

Practice Performance Coordinator - 2393098

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us in making healthcare work better for everyone through people-led, responsible AI whileCaring. Connecting. Growing together.

Primary Responsibilities:

• Analyze data, evaluate for possible data integrity and data deficits and document findings
• Analyze and trend HEDIS/STAR rates, identify barriers to improvement of rates and create interpretive exhibits
• Obtains quality detail report and flags patient’s charts with the missing measures
• Works closely with local leadership to execute quality strategies
• Supports and assists PCPs/clinics with quality data collection
• Provides reports and monitors performance at local level
• Engages PCP and clinic staff in developing strategies to close quality gaps
• Supports and improves communication between market and corporate departments
• Maintains education/knowledge base of HEDIS/STARs standards and guidelines
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school graduate or GED
• Completion of a Medical Assistant program, or Military Medic program
• Proficient using Microsoft office applications, including databases, word-processing, and excel spreadsheet
• Proficiency in medical terminology and patient safety procedures
• Proven solid communication skills to translate and communicate medical information clearly to patients and colleagues

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidatesare required topass a drug test before beginning employment.

Job

Job

Clinical Practice Consulting

Primary Location

US-AZ-Phoenix

Other Locations

US-AZ-Tempe, US-AZ-Gilbert, US-AZ-Chandler

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.