Practice Patient Care Coordinator|Concord OB/GYN Part time 24 hours & flexible

Concord Hospital Health System; Concord (NH); Hybrid; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Practice Patient Care Coordinator to join their team in Concord. In this part-time role, you will be the primary access point for patients, ensuring they receive timely and compassionate service. Your responsibilities will include managing patient registrations, coordinating referrals, and maintaining medical records. This position offers a flexible schedule, allowing you to balance your professional and personal life effectively. If you have a passion for healthcare and exceptional customer service skills, this opportunity is perfect for you.

Qualifications

• Demonstrated customer service ability to interact with the public.
• Knowledge of medical office operations, including scheduling and registration.

Responsibilities

• Greets patients and secures signatures for required documentation.
• Obtains and verifies insurance and demographic information.
• Schedules and confirms patient appointments.

Skills

Customer Service

Medical Terminology

Data Management

Scheduling

Education

High School Degree

Tools

Electronic Medical Records

Job description

Practice Patient Care Coordinator|Concord OB/GYN Part time 24 hours & flexible

Join to apply for the Practice Patient Care Coordinator|Concord OB/GYN Part time 24 hours & flexible role at Concord Hospital Health System

Practice Patient Care Coordinator|Concord OB/GYN Part time 24 hours & flexible

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Join to apply for the Practice Patient Care Coordinator|Concord OB/GYN Part time 24 hours & flexible role at Concord Hospital Health System

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Monday through Friday- 24 hour day shift, flexible schedule.

Summary

Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.

Education

High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred.

Certification, Registration & Licensure

None required.

Experience

Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards. Familiarity with medical terminology preferred.

Responsibilities

• Greets and arrives patients; secures signatures for all required documentation; and follows CHMG policies and procedures.
• Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Reconciles work lists and reports.
• Facilitates patient care between primary, specialty, and ancillary services.
• Welcomes and coordinates intake of patient information for new and existing patients, and creates and maintains medical records.
• Processes and routes all incoming calls or requests and responds to departmental and practice inquiries.
• Schedules, confirms or reschedules patient appointments. Works Televox Reports daily. Promotes Patient Connect enrollment.
• Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion requests.
• Supports a culture of “yes” In support of a patient centered medical home.
• Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities.
  
  

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights: Workplace Discrimination is Illegal

Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical And Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand.

Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.

The employee is occasionally exposed to airborne pathogens.

The noise level in the work environment is usually moderate.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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