Practice Operations & Strategy Manager

Miles & Stockbridge; Baltimore (MD); On-site; USD 140,000 - 159,000; Full time

Benefits offered by this job

PTO

medical

dental

vision

life insurance

401K

Firm sponsored Memberships (i.e. Pelot

Norton LifeLock

and more

Job summary

Miles & Stockbridge in Baltimore, MD seeks a Practice Operations Manager to enhance the financial, operational, and strategic success of its Corporate Law Practice Group. You will partner with group leaders, attorneys, and admin teams to streamline efficiency, boost profitability, and support lawyer development.

The role requires strong business acumen, excellent organization, and the ability to manage multiple initiatives simultaneously in a hybrid work environment.

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• 5+ years of experience in a professional services environment, in an accounting, management or operational consulting role, ideally in a law firm.
• Demonstrated proficiency in financial analysis, budgeting, and pricing strategies.
• Proven track record of successfully managing multiple projects and initiatives simultaneously.
• Exceptional interpersonal and communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and legal practice management software (e.g., LMS, Elite, 3E, or Aderant) preferred.

Responsibilities

• Analyze and optimize practice group performance through insightful reporting, forecasting, and budgeting.
• Bolster revenue management by tracking inventory.
• Collaborate with lawyers on pricing strategies and profitability improvement initiatives.
• Lead the development and implementation of effective pricing strategies for maximized client value.
• Identify and implement continuous process improvements to boost efficiency and minimize administrative burdens for attorneys to free them to focus on client service.
• Leverage technology and innovation to streamline workflows and enhance productivity.
• Partner with leadership, HR and Legal Recruitment to attract, develop and retain top legal talent.
• Assist with utilization reporting and analysis, resource allocation, associate recruiting, onboarding, training and professional development to cultivate a thriving and engaged team.
• Manage and oversee a diverse range of projects, including lateral integrations and knowledge management initiatives.
• Orchestrate the organization, storage, and retrieval of precedents, and expertise databases for seamless knowledge transfer and utilization.
• Provide strategic support to the business development team on client pitches, proposals, and marketing materials.
• Collaborate on the coordination of practice group events and sponsorships, where appropriate, contributing to effective budgetary decision making.
• Partner with practice group leaders to develop and execute strategic plans aligned with the firm’s overall vision.
• Monitor progress, identify potential roadblocks, and proactively suggest solutions to ensure successful plan execution.
• Foster seamless communication and collaboration between practice group leaders, attorneys, and other firm departments (e.g., Finance, Marketing, HR).

Skills

Financial analysis

Budgeting

Pricing strategies

Project management

Communication skills

Stakeholder collaboration

Education

Bachelor's degree in Business Administration, Finance, or related field

Tools

Microsoft Office Suite

Legal practice management software (LMS, Elite, 3E, or Aderant)

Job description

Miles & Stockbridge in Baltimore, MD seeks a Practice Operations Manager to enhance the financial, operational, and strategic success of its Corporate Law Practice Group. You will partner with group leaders, attorneys, and admin teams to streamline efficiency, boost profitability, and support lawyer development.

The role requires strong business acumen, excellent organization, and the ability to manage multiple initiatives simultaneously in a hybrid work environment.