Practice Manager - Urgent Care, Privately Owned, Full Time

FastTrack Veterinary Urgent Care; Port Saint Lucie (FL); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking veterinary urgent care practice in Port St. Lucie, Florida, dedicated to delivering high-quality, compassionate care for pets. As a Veterinary Practice Manager, you will lead operations, manage staff, and enhance client experiences in a newly built facility equipped with the latest technology. This role offers flexibility with a mix of in-person and remote work, allowing you to shape the culture and workflow of a dynamic team. If you are passionate about animal care and client education, this is an exciting opportunity to make a significant impact in a growing community.

Benefits

Uniform allowance

CE allowance

Pet care at cost

Paid time off

Performance-based bonuses

Qualifications

• 3+ years of veterinary practice management experience preferred.
• Strong leadership and team management skills.

Responsibilities

• Oversee daily operations, including staff and scheduling.
• Manage financial aspects like budgeting and payroll.
• Ensure compliance with veterinary regulations.

Skills

Veterinary Practice Management

Leadership Skills

Financial Management

Customer Service

Problem Solving

Education

Certified Veterinary Practice Manager (CVPM)

Job description

Join Our Growing Team at FastTrack Veterinary Urgent Care!

We are a new and innovative veterinary urgent care practice in Port St. Lucie, Florida, dedicated to providing high-quality, compassionate care for pets in need of urgent medical attention. We are seeking an experienced and dynamic Veterinary Practice Manager to help build and lead our practice, ensuring smooth day-to-day operations and an exceptional client experience.

At FastTrack Vet, we pride ourselves on providing the highest quality urgent care services to pets in need. As a brand-new practice, we are excited to build a positive and collaborative culture where our staff is passionate about delivering compassionate and accessible care. Our newly built facility is equipped with the latest technology to ensure that every patient receives the best treatment possible in a comfortable and efficient environment. Our facility will include equipment such as a brand new Samsung HM70 EVO ultrasound machine, digital radiography, a Tono-vet, multi-monitor/capnography, anesthesia, etc!

Position Overview:
As our Veterinary Practice Manager, you will play a critical role in managing operations, overseeing staff, and driving business success while maintaining a compassionate and client-focused environment. This is an exciting opportunity to help shape the culture and workflow of a brand new urgent care practice!

Your schedule will be flexible week-to-week based on the practice's needs. The expectation will be that you are available in-person at the practice at least 4-5 days per week (7-8 hour shifts), with some of your shifts occasionally on weekend days and some evening hours to support our weekend and evening staff. Some remote work may be available as well.

Key Responsibilities:

• Oversee daily operations of practice, including staff, scheduling, and workflow optimization.
• Collaborate with the practice owner on the development and implement policies, procedures, and protocols to enhance efficiency and patient care.
• Manage financial aspects including budgeting, payroll, invoicing, and expense control.
• Ensure compliance with all state and federal veterinary regulations and industry standards.
• Monitor inventory and ordering of medical supplies and other office supplies.
• Handle client relations, addressing concerns, improving customer experience, and ensuring a high standard of care.
• Overseeing marketing and outreach efforts, including social media and community engagement.

Payment Structure:
Salary (based on experience)

Benefits:

• Uniform allowance
• CE allowance
• Pet care at cost
• Paid time off
• Performance-based bonuses

Why Port St. Lucie?
Port St. Lucie, FL is the fifth-fastest growing city in the United States, part of which is due to its home affordability. It is an exciting place to live and work, offering a perfect balance of outdoor adventure, scenic beauty, and a relaxed lifestyle. With gorgeous beaches, parks, and endless opportunities for recreation, it's the ideal location for both personal and professional growth.

Equal opportunity employer.

• Minimum 3+ years of veterinary practice management experience preferred, but not required.
• Certified Veterinary Practice Manager (CVPM) preferred but not required.
• Strong leadership and team management skills with experience in hiring, training, and employee development.
• Knowledge of veterinary medical terminology, billing, and compliance standards for the state of Florida.
• Experience with financial management, budgeting, and cost control.
• Excellent communication, problem solving, and customer service skills.
• Passion for animal care and client education.