Practice Manager True Eye Experts

Luxottica; North Fort Myers (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive bonus/commission

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Luxottica is seeking an experienced store leader to drive premium eyecare experiences in our Fort Myers area practice. You will partner with doctors, coach teams, and optimize operations to deliver exceptional patient care and growth.

The role requires strong financial acumen, a proven management track record in healthcare, and the ability to lead change and adopt new technology while maintaining high service standards.

Qualifications

• High School graduate or equivalent.
• 4+ years management/supervisory experience in eyecare/healthcare.
• Proven track record of delivering results and growth.
• Excellent business and financial acumen including operational analysis.
• Familiarity with technology such as POS, patient record systems and other software applications.
• Strong communicator and listener.

Responsibilities

• Lead and partner with doctors to ensure outstanding patient care and efficient workflow.
• Coach and inspire teams to deliver exceptional patient experiences.
• Recruit and develop high-caliber talent and build a succession pipeline.
• Monitor practice operations and provide on-the-job training per policy.
• Analyze financial data and recommend steps to improve profitability.
• Control store profits and expenses, including labor and inventory management.
• Lead change management and adoption of new technology and processes.
• Ensure safety programs are implemented and maintained.
• Support weekend/evening hours as needed.

Skills

People management

Financial acumen

Strong communicator

Leadership and coaching

Team development

Education

College degree or equivalent

ABO Certification (preferred)

Tools

POS systems

Patient records software

Other practice software

Job description

True Eye Experts has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.

Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.

Our Practice is a part of TeamVision, a Management Service Organization withinEssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

JOB DESCRIPTION

GENERAL FUNCTION

This role supports the Company’s mission to create a community with a primary focus on promoting and guaranteeing premium and professional eyecare experiences with every patient at their local practice. The role also supports advancing the profession of optometry in the healthcare industry. This position is the leader within the local practice and marketplace and establishes the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES AND RESPONSIBILITIES

• Works closely with managing and associate doctors to ensure the highest standard of patient care and workflow efficiency.
• Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time.
• Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
• Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure.
• Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
• Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc.
• Demonstrates deep understanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results.
• Follows workforce management guidelines to optimally staff all practice hours of operation.
• Maintains inventory accuracy through proper inventory management procedures.
• Drives change management activities in the practice to include adoption of new technology, processes, and continued improvement.
• Ensures all Company approved safety programs are implemented and maintained.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other duties as assigned or as business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• 4+ years management/supervisory experience, preferably in an eyecare/healthcare setting
• A proven track record of delivering results and growth
• Excellent business and financial acumen including operational analysis
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
• Strong communicator and listener

PREFERRED QUALIFICATIONS

• College degree or equivalent
• ABO Certification

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.

• competitive bonus and/or commission plan
• health care
• retirement savings
• paid time off/vacation
• various employee discounts

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Fort Myers
Nearest Secondary Market: Cape Coral
Job Segment: Patient Care, Change Management, Supply, Ophthalmic, Optometry, Healthcare, Management, Operations