Peak Eyecare Assistant Practice Manager

Luxottica; Salisbury (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Luxottica’s Eyecare Practice in the Charlotte area is seeking a Practice Manager to lead patient-centric care, oversee daily operations, and ensure premium eyecare experiences.

You will supervise staff, monitor financial processes, adopt new technology, and support recruiting while upholding company policies.

Qualifications

• 1+ years management/supervisory experience, preferably in eyecare/healthcare
• Strong business and financial acumen including operational analysis
• Familiarity with technology, such as POS, patient record systems, and other software applications
• Strong communicator and listener

Responsibilities

• Promote patient-centric experiences for premium eyecare
• Support Practice Manager in monitoring financial procedures including billing, deposits, and reporting
• Lead change management and adoption of new technology and processes
• Maintain inventory accuracy and manage staffing to cover hours
• Assist with recruiting and developing staff talent
• Ensure safety programs are implemented and maintained
• Uphold attendance and timekeeping requirements
• Adhere to company policies and dress code
• Perform other duties as needed

Skills

Management experience

Strong communicator

Operational analysis

Technology familiarity

Education

College degree or equivalent

ABO Certification (non-licensed state)

Tools

POS systems

Patient record systems

Job description

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Peak Eyecare has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.

Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.

Our Practice is a part of TeamVision, a Management Service Organization withinEssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

JOB DESCRIPTION

GENERAL FUNCTION

This role acts as a leader in absence of, or in support of the Practice Manager, promoting and guaranteeing premium and professional eyecare experiences with every patient. This position supports establishing the practice as the premier destination for all vision needs within the community. This position is highly visible and requires strong leadership skills with the ability to prioritize, plan, and supervise the primary care functions within their practice.

MAJOR DUTIES AND RESPONSIBILITIES

• Cultivates a staff that will embrace a patient-centric approach to provide unsurpassed patient experiences, every time.
• Supports the Practice Manager in diagnosing the business and leverages the synergies of all primary care functions to drive positive results and profitability.
• Assists Practice Manager in monitoring appropriate management of financial procedures including billing, daily deposits, and reporting to ensure optimal efficiency and profitability within the practice.
• Supports the Practice Manager with change management, leading the practice through adoption of new technology, processes, and reports continued improvement opportunities.
• Maintains inventory accuracy through proper inventory management procedures.
• Supports recruiting activities that lead to selecting high caliber, success-oriented talent.
• Creates a talent pipeline for succession through development and training of staff.
• Follows workforce management guidelines to optimally staff all practice hours of operation.
• Ensures all Company approved safety programs are implemented and maintained.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as dictated by business needs or Practice Manager.

BASIC QUALIFICATIONS

• High School graduate or equivalent
• 1+ years management/supervisory experience, preferably in an eyecare/healthcare setting
• Strong business and financial acumen including operational analysis
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
• Strong communicator and listener

PREFERRED QUALIFICATIONS

• College degree or equivalent
• ABO Certification in non-licensed state
• Previous experience in leadership positions
• Knowledge of basic optics and dispensing/fitting eyewear

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Charlotte
Job Segment: Patient Care, Change Management, Manager, Ophthalmic, Optometry, Healthcare, Management

Provider

Description

Enabled

SAP as service provider

• "route" is used for session stickiness
• "careerSiteCompanyId" is used to send the request to the correct data center
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor