Practice Manager — Patient Experience & Operations

AIDS Healthcare Foundation; Washington (District of Columbia); On-site; USD 68,000 - 73,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

AIDS Healthcare Foundation is seeking a Practice Manager to provide strategic leadership for our Washington, DC health center. You will co-lead cross-functional teams with the Medical Director and Nurse Manager to ensure smooth day-to-day operations, strong patient satisfaction, and staff engagement.

You will drive patient growth and retention, enhance client experience, and collaborate with the revenue-cycle team to monitor financial performance.

Qualifications

• Leads cross-functional teams with Medical Director and Nurse Manager.
• Drives day-to-day operations and patient satisfaction initiatives.
• Supports policy development and process improvement.

Responsibilities

• Lead day-to-day operations at the healthcare center.
• Drive patient growth and retention
• Collaborate with Medical Director and Nurse Manager
• Support revenue-cycle coordination and financial performance.

Skills

Cross-functional leadership

Operations management

Patient advocacy

Employee engagement

Job description

AIDS Healthcare Foundation is seeking a Practice Manager to provide strategic leadership for our Washington, DC health center. You will co-lead cross-functional teams with the Medical Director and Nurse Manager to ensure smooth day-to-day operations, strong patient satisfaction, and staff engagement.

You will drive patient growth and retention, enhance client experience, and collaborate with the revenue-cycle team to monitor financial performance.