Practice Manager - Ortho - East Patchogue

NYU Langone Health; East Patchogue (NY); On-site; USD 80,000 - 102,000; Full time

Job summary

NYU Langone Hospital—Long Island seeks a Practice Manager - Ortho - East Patchogue to oversee the private practice's operations, ensuring policies are followed and profitability is promoted.

The role involves supervising staff, coordinating training, and maintaining schedules, with a focus on efficiency, patient service, and compliance with regulations. Epic knowledge is preferred, and strong communication and leadership are essential.

Qualifications

• Bachelor's degree in related field required.
• 3-5 years health care environment experience preferred.
• 1-2 years of demonstrated management experience preferred.
• Excellent communication, interpersonal, organization and leadership skills.

Responsibilities

• Direct and supervise practice staff and time management.
• Maintain staff records, training, orientation, and policy procedures.
• Manage front desk responsibilities and patient interactions with EMR workflows.
• Prepare monthly finance reports and assist with budgets and expenses.
• Coordinate credentialing with managed care plans and maintain provider schedules.

Skills

Excellent communication

Interpersonal skills

Leadership

Strong computer skills

Education

Bachelor's degree in related field

Tools

Epic

Job description

1167539_RR00125197 Job ID: 1167539_RR00125197

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Hospital—Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary

We have an exciting opportunity to join our team as a Practice Manager - Ortho - East Patchogue. In this role, the successful candidate Responsible for the operational functions of the private practice. Assures that office policies and procedures are adhered to and promotes the efficiency and profitability of the practice. Performs all other job duties pertaining to specialty.

Job Responsibilities

• Performs other duties as assigned.
• Develops, directs and supervises practice staff in regards to job duties, responsibilities and time efficiency. Maintains personnel files including updated job descriptions. Maintains time sheets for payroll. Ensures that staff received appropriate training for tasks. Develops and maintains practice-specific orientation and policies and procedures. Responsible for the time efficiency of staff members which includes ensuring there is no abuse of downtime and/or overtime.
• Responsible for the appropriate training of front desk responsibilities including customer service, interactions with providers, patients and other support staff, and diversity to medical secretaries and medical assistants. Works with front desk to identify and maintain efficiency. Monitors front desk staff to be sure they are responding to all patient follow-up requests by providers through the EMR andor verbally. Responsible for recruiting and hiring as applicable.
• Maintains finance reports for monthly submission to Director, Faculty practice on a timely basis. Submits annual budgets in timely manner. Monitors practice expenses, i.e. medical/surgical supplies and office supplies. Responsible for the oversight and/or ordering of supplies including inventory control. Responsible for submitting invoices to be paid on timely basis. Responsible for capital request submission including required paperwork and justifications.
• Responsible for maintaining updated documents, i.e. licenses, DEAs, etc. with the managed care plans as well as responding to requests related to managed care plans. Responsible for working with the Department of Managed Care Credentialing when credentialing new provider(s). Maintains current managed care participation lists for practice staff.
• Responsible for the maintenance of provider schedules to ensure patients are seen in a timely manner. Responsible for oversight of schedule changes and ensuring patients are re-scheduled appropriately. Monitors that staff are maintaining efficiency with patient registration which includes assisting patients with EMR intake paperwork, questions, etc.
• Works collaboratively with outside property managers to perform maintenance with little or no disruption to practice hours. Meets with Project managers to plan and facilitate enhancement and expansion. Monitors safety and compliance issues in accordance with requirements from applicable regulation agencies and OSHA. Maintains healthy working relationship with building manager and security team at office location. Assists with contracts for cleaning and exterminating companies.
• Supports billing and credentialing departments by providing necessary information timely. Maintains working knowledge of appropriate aspects of insurance plans and billing regulations.
• Provides reports and data as requested in a timely manner.
• Maintains adherence to policies and procedures of the practice. Updates policies and procedures as appropriate.

Minimum Qualifications

To qualify you must have a Bachelor's Degree in related field required, hired after 1/1/2017(Acquired practices may be grandfathered), 3-5 years Health Care environment and 1-2 years demonstrated management experience OR equivalent combination of education and experience. Excellent communication (both oral and written), interpersonal, organization, leadership skills. Excellent multitasking skills often switching from one to another without loss of efficiency. Strong computer skills.

Preferred Qualifications

Knowledge of Epic.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $80,349.03 - $101,556.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.