Practice Manager - Mountain View Veterinary Clinic

Dewittvets; Central Point (OR); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401(k) matching

Paid time off

Job summary

AmeriVet is hiring a full-time Practice Manager in the United States (Oregon). You will lead staff, oversee financials, enhance client relations, and ensure smooth daily operations across scheduling, inventory, and compliance. The role includes marketing activities and community outreach to grow the hospital’s presence.

The position emphasizes strong leadership, financial acumen, and the ability to motivate a team in a fast-paced healthcare setting.

Qualifications

• Minimum of 3-5 years of experience in a managerial role.
• CVPM, CVBL and/or a bachelor’s degree in healthcare administration or other relevant areas are preferred but not required.
• Demonstrated experience in P&L management and financial analysis is preferred.

Responsibilities

• Staff supervision and development of veterinary practice staff.
• Oversee budgeting, billing, expenses, and accounts receivable.
• Lead client service initiatives to ensure high patient and client satisfaction.
• Manage daily operations including scheduling, inventory, and equipment.
• Drive marketing, community relations, and business development efforts.
• Ensure regulatory compliance, safety, and quality standards.

Skills

Staff management

Financial management

Client relations

Operations management

Marketing & community relations

Education

CVPM

CVBL

Bachelor’s degree (healthcare administration)

Tools

Practice management software

Job description

Key Responsibilities

• Staff Management: Supervise and lead all practice staff, including veterinary technicians, receptionists, and support staff. Responsible for staff recruitment, record-keeping, onboarding, training, and performance management. Develop and optimize staff schedules that align with patient needs to ensure adequate coverage and remain within labor cost budgets. Foster a positive, collaborative work environment where everyone feels valued, supported, and empowered to do their best. Acts as a champion for new initiatives by motivating the team to achieve desired goals.
• Financial Management: Oversee the practice’s financial operations, including budgeting, billing and expense management by regularly reviewing reports and developing action plans accordingly. Collaborate with key partners to set financial goals and ensure they’re achieved. Ensure accurate and timely billing and payments and monitor accounts receivables and collection processes.
• Client Relations: Lead and coach the team to build meaningful connections with clients by providing exceptional customer service that exceeds their expectations. Monitor client reviews to address inquiries and feedback promptly and professionally. Utilize tools and quality controls to maintain a high standard of patient care and client communication.
• Operations Management: Ensure the smooth operation of daily activities, including inventory management, scheduling, office supplies, and equipment maintenance. Implement and refine practice policies and procedures to improve efficiency and effectiveness.
• Marketing, Business Development, and Community Relations: Execute marketing strategies to attract new clients and retain current ones. Oversee social media, website content, and other marketing materials. Expand the hospital’s presence in the community through events, promotions, and outreach programs.
• Compliance & Regulatory Adherence: Ensure compliance with all relevant veterinary regulatory agencies and health, safety, and labor laws are followed daily in practice. Oversee the practice’s record-keeping and client/patient databases to ensure accuracy and confidentiality. Ensure the practice complies with OSHA requirements related to workplace safety, including the handling of hazardous materials and proper waste disposal. Maintain up-to-date knowledge of industry regulations and trends and implement necessary changes in practice procedures.
• Technology & Software Management: Train staff to effectively utilize practice technology and partner with the IT support team to triage and address needs within the practice.

Salary Range

Salary Range $70,000-$80,000 based on experience

Qualifications

Minimum of 3-5 years of experience in a managerial role, preferably in a veterinary practice or healthcare setting. CVPM, CVBL and/or a bachelor’s degree in healthcare administration or other relevant areas are preferred but not required. Demonstrated experience in P&L management and financial analysis is preferred.

Working Conditions

Full-time position with the possibility of evening and/or weekend hours based on the client and patient needs of the practice. Must be able to work in a fast-paced, dynamic environment. Occasional lifting and physical tasks may be required.

Benefits

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

At AmeriVet we believe thriving teams build thriving communities. You will have the tools, resources and opportunities to grow your career – no matter where you start.