Practice Manager-Martha's Vineyard

Partner's Healthcare; Tisbury (MA); On-site; USD 66,000 - 96,000; Full time

Job summary

Mass General Brigham is seeking an Entry-Level Manager with strong leadership and healthcare operations experience to supervise administrative and clinical support staff across single-site or multi-site practices, ensuring efficient operations and regulatory compliance.

The role requires supervising 5-7 years in a healthcare setting, excellent communication and organizational skills, and a Bachelor's degree.

Qualifications

• Supervisory experience 5-7 years required
• Experience working in a healthcare environment 5-7 years required
• Bachelor's degree in related field preferred

Responsibilities

• Oversees day-to-day administrative performance of staff and manages staff schedules
• Evaluates daily staffing needs and coordinates replacement of staff
• Performs hiring, orientation, and evaluation of staff
• Administers corrective action as needed
• Coaches and trains staff for career development
• Ensures HIPAA training and compliance by staff
• Develops and implements administrative systems to maximize operations
• Analyzes practice performance metrics to ensure optimal outcomes
• Coordinates with practice leaders on annual budgets
• Oversees payroll and resolves payroll issues
• Monitors patient billing activity for revenue procedures compliance

Skills

Leadership

Communication

Excel

Organizational skills

Time management

Analytical skills

Revenue cycle

Education

Bachelor's degree

Tools

Payroll systems

Job description

Site: Martha's Vineyard Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Summary

Responsible for single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues. Does this position require Patient Care?No

Essential Functions

• Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules.
• Evaluates daily staffing needs and coordinates replacement of staff.
• Performs hiring, orientation, and evaluation of staff.
• Administers corrective action if appropriate.
• Assists in the career development of practice employees through ongoing coaching, counseling, and training.
• Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff.
• Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations.
• Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes.
• Collaborates with practice leaders on the preparation of the practice's annual budgets.
• Oversees the department's payroll, including the resolution of payroll issues.
• Monitors patient billing activity to ensure compliance with revenue procedures.

Entry-Level Manager Role

Qualifications Education

Bachelor's Degree Related Field of Study preferred

Licenses and Credentials

Experience

• Supervisory experience 5-7 years required
• Experience working in a healthcare environment 5-7 years required

Knowledge, Skills and Abilities

• Strong understanding of Microsoft Office, including Excel.
• Strong communication and organizational skills.
• Strong and proven leadership skills.
• Ability to work with staff of all levels.
• Excellent time management skills.
• Strong analytical and math skills.
• Knowledge of Accounting Principles, physician billing, and revenue cycle management.
• Ability to adapt to multiple and rapidly changing priorities and deadlines.

Additional Job Details (if applicable)

Remote Type OnsiteWork Location 449 State RoadScheduled Weekly Hours 40Employee Type RegularWork Shift Day (United States of America)Pay Range $65,998.40 - $96,033.60/AnnualGrade 7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.