Practice Manager in NYC Therapy Group Practice

myTherapyNYC - Counseling & Wellness; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

An established industry player in mental health care is seeking a Practice Manager to enhance client experiences and streamline operations. This role involves managing intake operations, onboarding new hires, and fostering a positive team culture within a dynamic environment. The ideal candidate will possess strong organizational skills, effective communication abilities, and a passion for mental health. If you're looking for a long-term opportunity to make a meaningful impact in a supportive team, this position is perfect for you. Join a mission-driven practice dedicated to improving lives and contributing to the well-being of the community.

Qualifications

• Bachelor's degree with 2-3 years of relevant experience required.
• Passion for mental health and effective communication skills are essential.

Responsibilities

• Manage intake operations and ensure a seamless client experience.
• Facilitate onboarding and act as a contact for staff administrative requests.

Skills

Organizational Skills

Effective Communication

Detail-oriented

Adaptability

Cultural Competence

Client-facing Experience

Education

Bachelor's Degree

Job description

Practice Manager in NYC Therapy Group Practice

myTherapyNYC - Counseling & Wellness provided pay range

This range is provided by myTherapyNYC - Counseling & Wellness. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $75,000.00/yr

Additional compensation types

Annual Bonus and Sign-on bonus

myTherapyNYC, a group psychotherapy practice in NYC’s Flatiron neighborhood, is seeking a skilled Practice Manager to join our team. This position will report directly to the Executive Director and Clinical Director and collaborate with the Operations Director.

To learn more and to apply:

https://mytherapynyc.com/employment-opportunities-practice-manager/

Key Responsibilities of Practice Manager:

• Intake Operations: Handle all intake tasks, including responding to inquiries, conducting phone consultations, scheduling, and verifying insurance.
• Client Experience: Provide prompt and professional responses to client inquiries and ensure a seamless experience for all clients.
• Onboarding: Facilitate the onboarding process for new hires, ensuring they are fully trained and familiar with all systems, policies, and workflows.
• HR Functions: Act as the staff’s go-to contact for staff time off, scheduling, and administrative requests.
• Team Culture: Play an active role in fostering a positive team culture by planning and coordinating team events, celebrations, and activities to promote connection and collaboration among staff.
• Office Operations: Maintain the physical space, managing supplies and ensuring a comfortable, functional environment.

Required Qualifications:

• Education & Experience: Bachelor's degree with 2-3 years of experience in a similar role. Some client-facing experience is preferred.
• Adaptability: Enthusiastic about a dynamic role that evolves with the practice’s needs.
• Passion for Mental Health: Interest in the mental health field, with a desire to contribute meaningfully to the practice's mission of improving lives.
• Detail-oriented: Capable of managing various tasks with meticulous attention to detail.
• Organizational Skills: Exceptionally organized and adept at managing communications, work cycles, projects, and competing priorities.
• Effective Communicator: Skilled in professional, compassionate communication with management, staff, and external parties. Able to give and receive feedback constructively and tailor communication styles to the audience.
• Cultural Competence: Confident in working with diverse staff and clientele (BIPOC, LGBTQIA+, people with disabilities) while demonstrating sensitivity to individual needs and biases.
• Values Alignment: Shares and upholds our core values of authenticity, community, compassion, inclusivity, learning, and transformation.
• Commitment: Seeking a long-term opportunity and willing to commit to at least two years at the Practice.

To learn more and to apply:

https://mytherapynyc.com/employment-opportunities-practice-manager/

*Please note we are only accepting applicants that apply on our website.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, Information Technology, and Sales

Industries

Mental Health Care