Practice Manager III (73274)

Women's Care; Fairview Shores CDP (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation package

Health, dental, and vision benefits

Paid time off and paid holidays

401(k) plan

Job summary

Women's Care is seeking a Practice Manager in Fairview Shores, Florida, to oversee daily operations across multiple providers. The ideal candidate will have at least 3 years of medical practice experience, with a focus on OBGYN, and a Bachelor's degree in management or healthcare.

Your responsibilities will include managing patient access, ensuring compliance, and collaborating with medical staff to enhance patient care. In return, you will receive a competitive compensation package along with health benefits, paid time off, and a 401(k) plan.

Qualifications

• Minimum 3 years progressive medical practice experience, including OBGYN experience.
• Ability to lead and manage a team effectively.
• Understanding of healthcare financial management and P&L.

Responsibilities

• Ensure day-to-day operations run efficiently and promote staff collaboration.
• Manage patient access and provider scheduling workflows.
• Support clinical teams to ensure regulatory clinical compliance.

Skills

Leadership and influence skills

Computer literacy

Knowledge of medical terminology

Problem-solving

Attention to detail

Education

Bachelor’s degree in management, healthcare, or related field

Tools

eClinicalWorks (eCW)

Job description

Job Details

Job Location: 9100_ORL_1551 Clay St - Winter Park, FL 32789

Position Type: Full Time

Job Category: Non-Clinical Staff

Women’s Care, founded in 1998, is a leading women’s healthcare group in the United States dedicated to providing the highest quality of care for women throughout their reproductive years and beyond.

With 100+ locations and over 400 OB/GYNs and specialists across the country, Women’s Care offers comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

Practice Manager Categories

Practice Manager I: 1 to 5 Providers

Practice Manager II: 6-9 Providers

Practice Manager III: 10+ Providers

Responsibilities

• Ensure day-to-day operations run efficiently, promote staff/provider collaboration, and maintain key objectives and metrics including daily huddles.
• Partner with operational leaders and the Talent Acquisition team to assist with recruitment and develop a staffing model that aligns with the practice objectives.
• Manage patient access and the provider scheduling workflows/processes to reduce complexity, drive provider utilization, and improve patient access.
• Manage front desk check-in/check-out workflows/processes to reduce errors, improve financial performance, and increase patient satisfaction.
• Support and manage the clinical teams and, in partnership with the CSC team, ensure regulatory clinical compliance.
• Review and manage distribution requests from partners.
• Provide monthly practice operations reviews to physicians and partners, including individual productivity reports.
• Partner with providers to develop ongoing access and capacity action plans that improve and maintain provider productivity and satisfaction.
• Review and resolve marketing tickets, Google complaints, and related issues.
• Coach and mentor staff to ensure development and promote engagement, retention, and growth opportunities.
• Day-to-day management of input/output that drives the practice’s P&L outcomes.
• Facilities management to ensure clean and pleasant-looking facilities that represent the Women’s Care quality and brand.
• Safety and regulatory environment compliance (partner with CSC) to ensure a safe environment that meets or exceeds internal policies including CLIA, DEA, and IOS certifications.
• Implement and execute onboarding/ramping of new providers to achieve revenue and growth targets.
• Manage all inventory, equipment, and supplies while ensuring controls are in place and followed for expense control.
• Research and correct billing issues in tandem with operations leadership as necessary.
• Day-to-day operational management of patient satisfaction for all services rendered, address patient complaints and customer service issues as necessary.
• Monitor medical equipment for appropriate use and function.
• Represent the practice at organizational meetings, providing input and decision-making where appropriate.
• Demonstrate and embody Women’s Care mission and core values.
• Comply with all HIPAA rules, regulations, and guidelines.
• Perform other duties as assigned.

Qualifications

• Required Bachelor’s degree in management, healthcare, or related field, or currently in process.
• A minimum of 3 years progressive medical practice experience, including OBGYN experience; for Manager III, 5 years is required.
• Computer literacy, especially with EMR systems, preferably eClinicalWorks (eCW).
• Knowledge of medical terminology, medical billing, and insurance reimbursement.
• Understanding of healthcare financial management and P&L.
• Dependable, reliable, and punctual.
• Ability to lead and manage a team, with experience in conflict resolution.
• Excellent judgment, dependability, and conscientiousness.
• High ethical standards and integrity.
• Leadership and influence skills.
• Critical thinking skills, problem-solving, and solution identification.
• Strong attention to detail and accuracy.
• Professional and positive outlook and manner.
• Cooperative teamwork, conflict resolution, and trust-building with patients and coworkers.

Benefits

• Competitive compensation package
• Health, dental, and vision benefits
• Paid time off and paid holidays
• 401(k) plan
• Opportunity to make a difference in patients' lives every day

Our Values

• Communication & Collaboration
• Transparency
• Accountability & Integrity
• Patient Care & Innovation
• Excellence
• Respect