Practice Manager II - Medical Group Thoracic Surgery

NorthShore University HealthSystem; Evanston (IL); On-site; USD 110,723,000 - 171,521,000; Full time

Benefits offered by this job

Career growth

Medical benefits

Tuition reimbursement

Wellness program

Retirement plan

Job summary

Endeavor Health in Evanston, IL is recruiting for a Practice Manager II to oversee the efficient operation of medical practices. You will lead financial administration, staff leadership, and strategic planning to ensure high-quality patient care and satisfaction.

The role emphasizes managing revenue cycle performance, coordinating physician relationships, and leveraging technology to enhance access and service delivery. Bachelor’s or equivalent experience is preferred.

Qualifications

• Three years or more of healthcare management experience preferred.
• Strong financial and operational leadership skills.
• Experience managing patient access and revenue cycle is a plus.
• Ability to lead teams and drive change within a medical practice.

Responsibilities

• Oversee MA/PSAs who check-in and room patients for specialties using the Suites.
• Support physician-patient relationships to optimize access to Endeavor Health Medical Group services.
• Manage daily practice operations and respond to patient, physician, and staff issues promptly.
• Leverage technology to improve patient access and customer relationships.
• Monitor revenue cycle performance, analyze physician income and expenses, and report financial results.
• Lead People Management Cycle including hiring, onboarding, development and performance reviews.

Skills

Healthcare management

Financial management

Operations management

Staff leadership

Change management

Education

Bachelor's degree (preferred)

Master's degree (preferred)

Job description

Hourly Pay Range:

$38.67 - $59.94 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Practice Manager II
• Location: Evanston, IL
• Full Time/Part Time: Full Time
• Hours: Monday-Friday, 8AM-5PM
• Required Travel: Travel to Swedish Hospital office

A Brief Overview:

The Practice Manager II is a senior-level position responsible for overseeing the efficient operation and management of medical practices. This role involves strategic planning, financial administration, staff leadership, and ensuring the highest standards of patient care and satisfaction.

What you will do:

• Oversight of the MA/PSAs that check-in and room patients for specialties who choose to use the Suites to see patients.
• Provide practice management in support of the physician patient relationship in order to optimize patient access to Endeavor Health Medical Group services.
• Manage the practice operations and respond to patient, physician, and employee issues in a timely fashion.
• Leverage technological enhancements to optimize patient access to Endeavor Health Medical Group services and to enhance the overall customer relationship.
• Achieve performance standards for revenue cycle, analyze monthly physician income and expenses, manage office expenses, and partner with physician leaders to communicate financial results to physicians and staff and execute Medical Group plans for improvements.
• Ensure People Management Cycle for physician and staff is consistently implemented to include hiring for fit, successful onboarding, career development and coaching, and performance review.

What you will need:

• Education: Bachelor's degree preferred, or minimum 3 years of equivalent experience. Master's degree in business or a healthcare related discipline preferred
• Certification: n/a
• Experience: Minimum of three years of healthcare management experience preferred
• Financial management, operations management, and Electronic Medical Record experience preferred
• Unique or Preferred Skills: Demonstrated ability to build alliances, drive results and manage change

Benefits offered by Endeavor Health include:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.