Practice Manager II - FT - Days - Pines Blvd

CO064 Urgent Care Centers; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

CO064 Urgent Care Centers in Pembroke Pines, FL seeks an experienced office manager to oversee administrative functions and physician practice operations.

The role requires leadership experience, scheduling and budget oversight, and ensuring regulatory compliance. You will work on-site with the team to maintain efficient daily workflows and drive performance toward revenue goals.

Qualifications

• Minimum 1 year of leadership experience.
• Experience in practice management preferred.

Responsibilities

• Oversees administrative functions for assigned office(s) or division(s).
• Manages day-to-day operations of a physician practice.
• Leads staff relations, performance management, and conflict resolution.
• Performs scheduling, recruitment, and payroll duties.
• Manages departmental budgets and monitors variances.
• Reports monthly budget variances to leadership and CFO.
• Ensures regulatory compliance, contracts, and vendor relations.
• Identifies and approves needs for systems/equipment/supplies.
• Supports special projects and business analysis as requested.
• Develops and implements organizational policies and procedures.
• Aims to meet net operating revenue of $1M–$2.5M annually.
• Sets guidelines for prioritizing work and evaluating effectiveness.
• Supports departmental goals aligned with the strategic plan.
• Manages customer needs in person or by phone; triages appointments.

Skills

Leadership

Staff management

Budgeting

Scheduling

Education

High School Diploma or Equivalent

Associates or Bachelor's degree preferred

Job description

Location: Pembroke Pines, Florida

Summary

Oversees and manages administrative functions within an assigned office(s) or division(s). Manages the day to day operations of a physician practice.

Responsibilities

• Manages staff relations including performance management, staff satisfaction and conflict management.
• Performs and oversees scheduling, recruitment, and payroll.
• Manages, monitors and assists in the development of departmental budgets.
• Reports budget variances monthly to practice leadership and CFO, identifies and reports on practice issues/opportunities and associated action plans.
• Manages regulatory compliance, departmental contracts and vendor relations.
• Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
• Supports special projects and business analysis as requested.
• Develop and implements organizational policies and procedures.
• Must meet set Net Operating Revenue objective of greater than $1 million but less than $2.5 Million per fiscal year to sustain Manager Level II. Net Operating Revenue results below or above the set Revenue objective may result in a Manager level change.
• Develop guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary.
• Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
• Manages customer needs face to face or via phone, triages phone calls to assess/authorize urgent & emergent appointments, rounding on staff and patients, monthly metrics, CME records for Physicians, legal requests , and acts as a backup to the Director.

Competencies

• ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, LEADING CHANGE INITIATIVES, MANAGING BUSINESS PRIORITIES, MANAGING PEOPLE, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements

High School Diploma or Equivalent (Required)

Required Work Experience

One (1) year of leadership experience required. Previous practice management experience is preferred.

Other Information

For education requirement an Associates or Bachelor's degree is preferred.

Work Conditions and Physical Requirements

• Bending and Stooping = 40%
• Climbing = 0%
• Keyboard Entry = 60%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 0%
• Repetitive Movement Foot/Leg = 60%
• Repetitive Movement Hand/Arm = 60%
• Running = 0%
• Sitting = 60%
• Squatting = 0%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 40%
• Biological Hazards - Respiratory = 40%
• Biological Hazards - Skin or Ingestion = 40%
• Blood and/or Bodily Fluids = 40%
• Communicable Diseases and/or Pathogens = 40%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 0%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 20%
• Hazardous Medication = 0%
• Latex = 0%
• Computer Monitor = 60%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 0%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 20%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 20%

Shift: Primarily for office workers - not eligible for shift differential

Disclaimer

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to our Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [e-mail]

About Us

Be where care matters. At Memorial Healthcare System, we are dedicated to improving the health, well-being, and quality of life of the people entrusted to our care. This unwavering commitment to our service vision makes the difference and is the foundation of The Memorial Experience. Deeper Caring. Smarter Healthcare. Talk to our patients and their families about “Deeper Caring,” and they'll tell you stories about miracle babies, lives saved through sheer determination, and the comforting kindness of others.

For our employees, “Smarter Healthcare” means constantly improving how we deliver care. It could be a new technology, a streamlined process, or a cutting-edge program leveraging our system strengths. But, no matter how you look at it, our service vision is integral to our culture today and what we strive to be tomorrow. We invite you to share in the Memorial Experience – where touching lives, lifting spirits, and healing the human body is our profession’s greatest privilege and reward. Be where you are valued.

Memorial Healthcare System provides preference as part of our commitment to honoring the service and sacrifice of veterans in alignment with state regulations. Veteran’s Preference allows for the first choice in interviewing, hiring, retention, and promotion after deployment when all other applicant qualifications are equal. However, Veteran's Preference does not guarantee a job.

Who is eligible for Veteran’s Preference? We are proud to offer preference to internal and external applicants who identify within these categories: veterans, disabled veterans, spouse of a disabled veteran, unremarried veteran widow/widower, certain family members, active reservists and members of the National Guard.

What should I do if I am eligible for Veteran’s Preference? You must claim your Veteran’s Preference status on your application. If selected for a job, you must provide documentation regarding your status.

How does Memorial verify that someone is eligible for Veteran’s Preference? We require specific documentation as determined by the basis for which someone claims preference. For example, the documentation for a disabled veteran is different from the documentation required for the spouse of a veteran killed in the line of duty.

How often can an eligible person claim Veteran's Preference at Memorial? There is no limit to how often internal or external applicants can use preference when a job is posted externally on our career website or elsewhere.

What if there are two equally qualified, preference-eligible job applicants? In this case, the selection is based on the eligibility category in accordance with Florida law. First preference is given to: An honorably discharged veteran who has served on active duty and has a service-connected, compensable disability. A spouse of a person who has a total, permanent, service-connected disability and cannot qualify for employment. A spouse of a person missing in action, captured or forcibly detained or interned by a foreign government or power.

What do I do if I am denied Veteran's Preference? If you feel you have been unfairly denied Veteran’s Preference by Memorial Healthcare System, please contact [e-mail]. You may also file a complaint with the Florida Department of Veterans’ Affairs (FDVA). By clicking on any of the following links, you will be leaving the Memorial career site to go to a third party site. Please note that we are not responsible for the content or accessibility of the PDF documents you download from that site. All of the links in this section will download PDFs that require Adobe Reader or compatible software to open and read the documents. If you need Adobe Reader, you can download it now.

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