Practice Manager II - Defiance Clinic Physicians

Mercy Health; Defiance (OH); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Practice Manager II to oversee operations of multiple physician practices. This role is vital in ensuring high-quality care and efficient workflows while managing a team of dedicated professionals. The ideal candidate will possess strong leadership skills and a background in healthcare management. You will be responsible for achieving operational goals, enhancing patient experiences, and ensuring compliance with safety standards. This is an exciting opportunity to make a significant impact in a supportive environment that values teamwork and professional growth.

Benefits

Comprehensive health plans

Prescription coverage

Flexible spending accounts

Life insurance with AD&D

Retirement contributions

Paid time off

Educational assistance

Qualifications

• 2+ years of experience managing a physician practice or equivalent leadership.
• Strong understanding of compliance with quality and safety standards.

Responsibilities

• Supervises staff, promoting teamwork and development.
• Manages revenue cycle processes and compliance with regulatory agencies.

Skills

Communication Skills

Interpersonal Skills

Conflict Resolution

Problem-Solving

Strategic Execution

Windows Office Proficiency

EMR Systems Proficiency

Education

Associate's Degree

Bachelor's Degree

Job description

Practice Manager II - Defiance Clinic Physicians

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours: 40

Work Shift: Days (United States of America)

Scope of Responsibility: One or more physician practices

Number of Direct Reports: Varies

JOB SUMMARY

The Practice Manager 2 anticipates, plans, organizes, and directs the operations of three or more physician practices, supporting 6 or more providers and managing at least 10 employee FTEs to ensure high-quality care and services. Responsible for achieving annual operational and financial goals, and overseeing employees to ensure efficient workflows for patients, providers, and staff through standardized processes and best practices.

ESSENTIAL FUNCTIONS

1. Supervises and motivates staff by promoting teamwork, development, and goal setting. Handles management functions including hiring, training, evaluating, and counseling employees in line with HR policies. Ensures clinical staff practices within their licensing scope.
2. Sets standards of professionalism and customer service, facilitating effective relationships with internal and external customers.
3. Ensures compliance with quality, safety, and risk standards, manages supply chain activities, inventory, and invoices within budgets.
4. Acts as a liaison for onboarding new providers and staff, supporting transition processes.
5. Manages revenue cycle processes, reviews data and financial reports, and participates in planning and budgeting.
6. Coordinates compliance with regulatory agencies like The Joint Commission and interfaces with hospital departments for infrastructure needs.

MINIMUM EDUCATION

Associate's Degree (2-year)

Preferred Education

Bachelor's Degree (4-year) or equivalent experience and education combination.

Experience Requirements

At least two years managing a physician practice or equivalent leadership experience with management training.

Skills and Abilities

Excellent communication and interpersonal skills, conflict resolution, problem-solving, strategic execution, proficiency in Windows Office and EMR systems.

Benefits

• Comprehensive health plans
• Prescription coverage
• Flexible spending accounts
• Life insurance with AD&D
• Retirement contributions (when eligible)
• Paid time off
• Educational assistance
• And more

*Benefits vary by employment status.

Department:

Clinic Admin - Defiance

Mercy Health is an equal opportunity employer. We consider all applicants regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, veteran status, or disability. For accommodations or more information, contact [e-mail].

About the company

Mercy Health, formerly Catholic Health Partners, is a Catholic health care system in Ohio and Kentucky.