Practice Manager II

adventhealth

Parker (CO)

On-site

USD 68,218 - 126,889

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental leave

Career Development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth in Parker, CO seeks an experienced Practice Operations Manager to oversee daily operations of the medical practice, including staff leadership and performance. You will hire, train, supervise, and evaluate personnel while driving improvements in access, finances, and patient flow.

The role requires a Bachelor's degree and supervisory experience in a physician practice, with familiarity in billing and interdepartmental coordination.

Qualifications

Bachelor’s degree and relevant supervisory experience in a physician practice preferred.
Experience with scheduling, training staff, and front office/clinical operations.
Familiarity with insurance billing and collections is advantageous.

Responsibilities

Manages daily operations and overall performance of the practice for efficiency and effectiveness.
Hires, trains, supervises, and evaluates staff; provides guidance and feedback as needed.
Develops action plans to improve performance in employee turnover, access, and finances.
Oversees budgeting, financial analysis, and monthly performance reporting.

Skills

Organizational skills

Verbal communication

Interpersonal abilities

Customer relations

Attention to grammar/spelling

Reading/comprehension

Judgment and decision-making

Leadership

Education

Bachelor's [Required]

High School Grad or Equiv [Required]

Tools

Word processing

Spreadsheets

Database

General accounting

Job description

Our promise to you

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits

Schedule

Full time, Day (United States of America)

Address: 9395 CROWN CREST BLVD

City: PARKER

State: Colorado

Postal Code: 80138

Job Description

Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness. Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed. Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes. Oversees budgeting and financial analysis, providing input for future budgets and financial needs. Monitors patient flow and ensures appropriate utilization of provider time and staff coverage. Ensures compliance with local, state, and federal regulations, including OSHA and AHCA. Addresses and resolves issues raised by physicians, employees, and patients. Assists with developing and implementing market growth strategies for the practices. Regularly visits assigned offices and meets with staff and physicians to discuss current issues and performance. Analyzes monthly financial statements and performance reports, developing summaries of trends and key variances from budget. Collaborates with regional medical directors to ensure practice operations and clinical teams work well together. Communicates strategic information effectively to all relevant parties. Other duties as assigned.

Knowledge, Skills, and Abilities

Organizational skills
Effective verbal communication
Strong interpersonal abilities
Proficient in customer relations
Excellent grammar and spelling
Ability to read and comprehend written instructions
Capable of following verbal instructions
Keyboarding skills (manual)
Competent with computer usage (visual)
Entrepreneurial spirit with leadership skills for small business management
Proven track record of meeting and exceeding key performance metrics
Proficient in using computer software, including word processing, spreadsheets, database, and general accounting
Experience in scheduling and training staff
Ability to exercise high degrees of judgment, discretion, and decision-making to achieve organizational objectives
Skilled in analyzing situations accurately and taking effective action
Able to establish and maintain effective working relationships with a wide range of individuals, including employees, physicians, policy-making bodies, third-party payers, patients, and the public
Competent in organizing work, making assignments, and achieving goals and objectives
Clear and effective communication skills, both writing and verbally
Ability to coordinate and assist in specific functions and activities, including information systems, accounting, human resources, payroll, materials management, engineering, and other support services
Collaborates respectfully and optimistically with management to enhance patient safety and improve practice operations
Demonstrates leadership and provides direction for staff members
Capable of organizing and integrating organizational priorities and deadlines
Administers practice and organizational policies and procedures consistently and timely
Skilled in screening, interviewing, and hiring qualified applicants for open positions
Assumes responsibility and exercises authority over assigned work functions
Establishes and maintains quality control standards
Able to research and prepare comprehensive reports
Develops and initiates strategies for growth and development in conjunction with corporate management and physicians
Knowledgeable in policies and procedures of various physician specialty practices to direct operations and provide effective patient care
Familiar with insurance billing and collections
Understands fiscal management principles
Aware of governmental regulations and compliance requirements
Knowledge of human resources management techniques, principles, and practices
Proficient with computer programs and applications

Education

Bachelor's [Required]
High School Grad or Equiv [Required]

Field of Study

N/A

Work Experience

3+ years of supervisory experience in a physician practice [Preferred]
Billing and coding experience in a physician practice [Preferred]
Patient care experience in a physician practice [Preferred]

Additional Information

An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement: - Bachelors degree and 0+ years of experience OR - Associates degree and 2+ years of experience OR - High School Grad or Equivalent and 4+ years of experience.

Licenses and Certifications