Practice Manager I

Team Member Services; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Glendale, Colorado, seeks an experienced Healthcare Operations Supervisor to manage physician practice offices and support staff. The role focuses on cost-effective operations, credentialing, and onboarding while ensuring high-quality patient care.

Responsibilities include hiring, budgeting, policy compliance, and directing practice workflows. The ideal candidate has supervisory experience in clinical settings and strong familiarity with billing, coding, and EHR systems.

Qualifications

• Knowledge of medical technology and terminology.
• Knowledge of front office tasks and systems.
• Knowledge of organization policies and procedures.
• Skilled in customer service.
• Skilled in interpersonal, oral, and written communication.
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.).
• Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines.
• Ability to develop and maintain positive working relationships with team members and other stakeholders/customers.
• Ability to develop and implement strategic planning and management.
• Some experience in finance and accounting skills with regards to the oversight of a departmental budget.
• Knowledge of accounting systems, hospital and physician insurance billing and collecting.
• Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations.
• Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making.
• Management of multiple practices and effective revenue cycle management.
• Limited proficiency in data analytics.
• Electronic Health Record (EHR) superuser.
• Ability to have or gain knowledge of population health management strategies.
• Supervisory experience in a hospital or medical practice setting.
• Ability to manage staff and operations to ensure delivery of optimal patient care.

Responsibilities

• Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.
• Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
• Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
• Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
• Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
• Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
• Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
• Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
• Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
• Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient's right to quality of life and care.
• Proactively evaluates the effectiveness of programs and processes affecting teamwork.
• Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for "Clean Claim" processing.
• Performs other duties as assigned.

Skills

Medical terminology

Front office tasks

Policies & procedures

Customer service

Interpersonal communication

Microsoft Office

Task management

Team relationships

Strategic planning

Budget oversight

Billing knowledge

Physician coding

Supervision

Data analytics

EHR superuser

Population health

Staff management

Education

Bachelor's degree

Tools

Billing systems

Accounting systems

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Schedule:

Full time

Shift: Day (United States of America)

Address: 425 S Cherry St

City: Glendale

State: Colorado

Postal Code: 80246

Job Description:

Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.

Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.

Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.

Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.

Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.

Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.

Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.

Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.

Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.

Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient's right to quality of life and care.

Proactively evaluates the effectiveness of programs and processes affecting teamwork.

Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for "Clean Claim" processing.

Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of medical technology and terminology [Required]
• Knowledge of front office tasks and systems [Required]
• Knowledge of organization policies and procedures [Required]
• Skilled in customer service [Required]
• Skilled in interpersonal, oral, and written communication [Required]
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) [Required]
• Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required]
• Ability to develop and maintain positive working relationships with team members and other stakeholders/customers [Required]
• Ability to develop and implement strategic planning and management [Required]
• Some experience in finance and accounting skills with regards to the oversight of a departmental budget [Required]
• Knowledge of accounting systems, hospital and physician insurance billing and collecting [Required]
• Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations [Required]
• Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making [Required]
• Management of multiple practices and effective revenue cycle management [Required]
• Limited proficiency in data analytics [Required]
• Electronic Health Record (EHR) superuser [Required]
• Ability to have or gain knowledge of population health management strategies [Required]
• Supervisory experience in a hospital or medical practice setting [Required]
• Ability to manage staff and operations to ensure delivery of optimal patient care [Required]

Education:

Bachelor's [Required]

Field of Study:

N/A

Work Experience:

• 2+ years of supervisory experience in a physician practice [Preferred]
• Billing and coding experience in a physician practice [Preferred]
• Patient care experience in a physician practice [Preferred]

Additional Information:

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:

Bachelors degree AND no experience OR