Practice Manager - Glendale

Banfield Pet Hospital; Glendale (AZ); On-site; USD 61,000 - 88,000; Full time

Job summary

Banfield Pet Hospital is seeking a Veterinary Practice Manager to lead day-to-day hospital operations and drive business results while fostering an engaging team environment. You will partner with the chief of staff, support medical staff, and help ensure clients and patients have a positive experience during visits.

The role emphasizes leadership, education, and operational excellence, with opportunities for professional growth through education programs and support from corporate leadership.

Qualifications

• Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
• Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience.

Responsibilities

• Interviewing and hiring associates, and developing staff.
• Evaluating hospital processes, progress and productivity.
• Educating clients about services and wellness plans.
• Overseeing budgeting, scheduling and daily operations.

Skills

Leadership

Organizational skills

Communication skills

Interpersonal skills

Problem solving

Conflict management

Analytical thinking

Education

Bachelor's degree in business or related discipline

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

VETERINARY Practice Manager

Employment Type: Full-Time

This posting will remain open for a minimum of two weeks from the position posted date.

The pay range for this role is $60,631 - $87,578 annually.

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.

SUMMARY OF JOB PURPOSE AND FUNCTION

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart® associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path.

Required Education/Licenses:

Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Required Experience:

Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

A Day in the Life of a Banfield Practice Manager

The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services. You will also be responsible for:

• Educating associates on Banfield guidelines/practices.
• Budgeting and planning for the hospital.
• Supporting daily operations and staff.
• Scheduling associates, coordinating time off and managing continuing education needs.

Commitment Beyond Qualifications

The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have:

• Strong organizational, communication and interpersonal skills.
• A knack for problem solving.
• Conflict management experience.
• Leadership and analytical know-how.

Caring for Those Who Care: Benefits for a Banfield Practice Manager

We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.

Potential as Big as Your Passion

We help our Practice Managers take charge of their professional development with the continuing education you’ll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing:

• Connections to learning experiences
• Networking opportunities
• Ways to give back to your community through volunteerism

A Support Structure That Helps You Thrive

As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you’ll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general.

Start your Banfield Career as a Practice Manager

Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession.

BENEFITS

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support