Practice Manager - AHN Cardiovascular Surgery Clinic - Erie

Highmark Health; Erie (Erie County); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee the daily functions of multiple physician practices. This role is crucial for ensuring operational efficiency, financial management, and patient satisfaction across various locations. The ideal candidate will have a strong background in practice management, with experience in supervising staff and developing budgets. Join a forward-thinking organization committed to excellence in healthcare operations, where your leadership will directly impact patient care and operational success. If you're ready to take on a challenging yet rewarding role, this opportunity is for you.

Qualifications

• 3-5 years’ experience in physician practice setting required.
• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Manage daily operations of physician practices, ensuring efficiency.
• Supervise staff and handle performance evaluations and training.

Skills

Team Management

Financial Management

Patient Satisfaction Monitoring

Regulatory Compliance

Education

Bachelor’s Degree

Relevant Experience

Job description

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

This job manages the daily operations of a complex large/multiple full time locations/physician practices.

ESSENTIAL RESPONSIBILITIES:

1. Manages the day to day operations of the physician practice(s), including front and back office functions. (20%)
2. Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations. (20%)
3. In conjunction with the director, develops the practice budget. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited. (20%)
4. Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints. (10%)
5. Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies. (10%)
6. Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals. (10%)
7. Ensures compliance with all regulatory requirements. (10%)
8. Requires frequent travel to various practice locations.

QUALIFICATIONS:
Minimum

1. Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
2. 3-5 years’ experience in physician practice setting with 2 years’ practice management experience.

Preferred

1. Experience managing multiple sites.
2. CPPM (Certified Physician Practice Manager) certification.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.