Practice Manager

The University of Kansas Hospital; Olathe, Northern (KS, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The University of Kansas Hospital in Olathe is seeking a Practice Manager to supervise day-to-day clinic operations at the Olathe Medical Pavilion A site. The role emphasizes staff coordination, workflow optimization, and delivery of high-quality patient care.

You will lead administrative functions, coordinate payroll and personnel tasks, and develop communication processes to improve patient experience and performance metrics within a dynamic clinical setting.

Qualifications

• High school diploma required.
• Associates or higher in a business-related field preferred.

Responsibilities

• Directs, supervises, and coordinates the day-to-day clinic operations to maintain efficiency, productivity, and quality patient care and satisfaction.
• Performs clinic operations including bookkeeping, payroll preparation, personnel management, information management, filing systems, and supplies requisition.
• Maximizes office productivity through computer systems, ensures timely workflow, and coordinates duties of clinical staff.
• Develops a structured communication process to share information with staff.
• Monitors quality outcomes and patient experience, planning process improvements based on performance metrics.

Education

High School Diploma

Business-related Associates or higher

Job description

Job ID: R-56692 Job Type: Full time Site Location: Olathe Medical Pavilion A

Position Summary / Career Interest

The Practice Manager supervises and coordinates the day-to-day office or clinic operations.

Responsibilities and Essential Job Functions

• Directs, supervises, and coordinates the day-to-day clinic operations to maintain maximum efficiency, productivity and quality patient care and satisfaction.
• Performs clinic operations including: bookkeeping, preparation of payroll, personnel management, information management, maintaining filing systems, requisition of supplies and other clerical services.
• Maximizes office productivity through proficient use of computer software applications, creates and maintains timely and efficient work flow and coordinates job duties of clinical staff.
• Develops a structured communication process for ensuring information is shared with staff.
• Updates clinical and non-clinical staff on quality outcomes and patient experience. Meets with all staff to identify and plan process improvement activities to promote continuous quality improvement based on performance measurement and patient satisfaction results.
• Reviews medical recall list, coordinates with clinicians to develop action plan, and assigns staff to contact patients with provided instruction.
• Assists the front and back office as needed to assure smooth operations and quality patient care and satisfaction.
• Monitors clinic patient population and provides staff with additional educational materials about specific cultures and communication techniques best suited for the population.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate

Preferred Education and Experience

• Associates Degree or Higher in Business related field

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.