Practice Manager

Baptist Memorial Health Care; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Baptist Memorial Health Care is seeking a Practice Manager to oversee clinic office operations, scheduling, registration, and financial matters in a compliant environment. The role supervises clinic staff and ensures adherence to policies and procedures aligned with organizational mission.

The position requires at least an Associate’s degree in business or related field and a minimum of one year supervisory experience in a clinic setting, with strong analytical skills and proficiency in

Qualifications

• 1 year of supervisory experience in a clinic environment.
• Working knowledge of medical terminology.
• Strong analytical background with spreadsheet and word processing applications.
• Ability to defuse volatile situations and address patient/customer concerns.

Responsibilities

• Communicates vision, policies and procedures, goals, assess strengths and weaknesses of employees, and makes recommendations for changes to improve performance.
• Supervises all facets of office operations including office management, implementation of procedures, records management, collection and reporting of stats and data.
• Assist the Director in the development and implementation of policies within the office. Develops operation procedures, forms, and systems. Prepares manuals and other materials describing procedures, systems, work processes, and standards and provides training as appropriate to implement such changes or to introduce new systems.
• Manages and maintains efficient and effective control and distribution of assigned inventory, supplies, monitors expenditures through review and processing of accounts payable, and assists in the preparation and maintenance of the office budget.
• Prepares, monitors, and maintains departmental records and reports.
• Plans, coordinates, and provides administrative activities to include answering telephones, scheduling meetings, answering confidential correspondence, attending meetings and taking minutes.
• Completes assigned goals.

Skills

Supervisory experience

Medical terminology

Analytical ability

Spreadsheet

Word processing

Customer service

Education

Associates degree in Business or related field

Bachelor's degree in Business or related field

Job description

Job Summary

The Practice Manager provides management for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations. Supervises activities and personnel of clinics; registration, check out, all financial matters related to the clinic, as well as monitor clinical areas for compliance with state regulation and regulatory agencies to ensure staff follows policies and procedures outlined by clinic leadership. Reports to leadership any unresolved issues of patients, staff, and physicians. Adopts the Mission and Vision statement of Baptist Memorial Healthcare Corporation in all aspects of work.

Overview

The Practice Manager provides management for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations. Supervises activities and personnel of clinics; registration, check out, all financial matters related to the clinic, as well as monitor clinical areas for compliance with state regulation and regulatory agencies to ensure staff follows policies and procedures outlined by clinic leadership. Reports to leadership any unresolved issues of patients, staff, and physicians. Adopts the Mission and Vision statement of Baptist Memorial Healthcare Corporation in all aspects of work.

Responsibilities

• Communicates vision, policies and procedures, goals, assess strengths and weaknesses of employees, and makes recommendations for changes to improve performance.
• Supervises all facets of office operations including office management, implementation of procedures, records management, collection and reporting of stats and data.
• assist the Director in the development and implementation of policies within the office. Develops operation procedures, forms, and systems. Prepares manuals and other materials describing procedures, systems, work processes, and standards and provides training as appropriate to implement such changes or to introduce new systems.
• Manages and maintains efficient and effective control and distribution of assigned inventory, supplies, monitors expenditures through review and processing of accounts payable, and assists in the preparation and maintenance of the office budget.
• Prepares, monitors, and maintains departmental records and reports.
• Plans, coordinates, and provides administrative activities to include answering telephones, scheduling meetings, answering confidential correspondence, attending meetings and taking minutes.
• Completes assigned goals.

Specifications

Experience

Minimum Required

Preferred/Desired

• One (1) Year of supervisory experience in a clinic environment.

Education

Minimum Required

• Associates degree in Business or a related field of study

Preferred/Desired

• Bachelor's Degree in Business or a related field of study

Training

Special Skills

Minimum Required

• Ability to defuse volatile situations and address patient/customer concerns. Working knowledge of medical terminology. Strong analytical background and familiarity with spreadsheet and word processing applications.

Preferred/Desired

Licensure