Practice Manager

Ultipro; Gilbert (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO 120 hours/year

401k plan

Medical, dental, vision insurance

Paid holidays & floating holidays

Career advancement opportunities

Job summary

Gentle Dental Desert Winds in Gilbert, AZ is seeking a Practice Manager to lead daily operations, ensuring top‑notch patient service and efficient office performance from open to close.

You will supervise front and back office staff, collaborate with leadership on budgets, payroll, HR matters, insurance processing, and regulatory compliance while maintaining a patient‑centric environment.

Qualifications

• 3+ years of dental/leadership experience.
• Excellent verbal and written communication.
• Computer literacy required; Denticon experience a plus.
• Bilingual is a plus.

Responsibilities

• Maintain an office environment for optimal patient care and service.
• Oversee front and back office staff.
• Evaluate production and procedures to improve efficiency and profitability.
• Manage bookkeeping, invoicing, payroll preparation and other admin duties.
• Develop and implement office budgets; procure general supplies/equipment.
• Recruitment, retention and staff issues with HR.
• Process dental insurance claims; present treatment plans to patients.
• Ensure compliance with health and safety regulations and company policies.

Skills

Dental leadership

Communication skills

Staff supervision

Bilingual

Education

Bachelor's degree or higher

Tools

Denticon

Job description

Description

At Gentle Dental, our Practice Managers are committed to and passionate about their practice. As the leader of the team, they ensure that their office runs smoothly from open to close. In partnership with a Director of Operations and an Area Clinical Director, the purpose of the Practice Manager is to ensure that our dental practices provide legendary customer service, via engaged employees, and overall office efficiency.
Duties & Responsibilities:

• Maintain an office environment that ensures optimal patient care and customer service.
• Oversee and supervise front and back office staff.
• Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention and profitability.
• Analyze and organize office operations and procedures, including but not limited to, bookkeeping, invoice processing, cash control, preparation of payrolls and other administrative duties.
• Develop and implement office budgets and manage the procurement of general office supplies and equipment.
• Recruitment, retention and termination of staff, work with HR to assess, investigate and resolve employee issues.
• Process dental insurance claims, work with HMO and PPO dental plans, and present dental treatment plans to patients.
• Maintain advanced knowledge of software systems to compile, store and retrieve data for managerial reporting.
• Ensure compliance with all relevant state dental laws, ensure a safe work environment by complying with all local, state and federal health and safety regulations and laws, and ensure compliance with office and company policy and procedures.

Location:

Gentle Dental Desert Winds
81 W Guadalupe Road
Suite 101
Gilbert, AZ 85223, USA
Qualifications:

• Dental/Leadership experience 3+ years
• Previous Dental or healthcaremanagement experience preferred but not required.
• Must have excellent verbal and written communication skills.
• Computer literate a must (Denticon experience is a plus).
• Bilingual is a plus
  
• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (120 hours per year for salaried)
• 401k plan and deferred compensation plan
• CE credits
• Career opportunities to advance with the company.

Gentle Dental has the resources you need to achieve true personal and career success.

Preferred

Advanced

Customer Service

Advanced

Team Player

Team Player: Works well as a member of a group

Detail Oriented

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Self-Starter: Inspired to perform without outside help

Education

Required

Bachelors or better.

Preferred

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.