Practice Manager

CityVet; Concord (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Time Off

401k Program

Vision & Dental Insurance

HSA Options

Pet-care Discounts

Uniform Allowance

Flexible Schedules

Growth Opportunities

Job summary

CityVet in Concord, NC is seeking a Practice Manager to oversee the facility's daily operations, financial management and clinical workflows. You will lead staff, enforce CityVet policies, ensure exceptional client experience, and drive performance across departments.

The role requires strong knowledge of veterinary clinic regulations, safety standards, and a minimum of 3 years in a managerial veterinary setting or a relevant degree plus experience.

Qualifications

• Knowledge of state and federal safety standards.
• Understanding of regulations governing veterinary clinics.
• Certified Veterinary Practice Manager is desirable but not required.

Responsibilities

• Interview, hire, onboard, train and supervise facility staff to ensure alignment with job responsibilities and career path opportunities.
• Monitor and maintain quality control of daily operations, client care, client service and client records.
• Enforce CityVet policies, standards and procedures across the facility.

Skills

Safety standards knowledge

Regulatory compliance

Education

High school diploma/GED + 3 years relevant experience or bachelor's degree

Job description

Happy people. Healthy pets.
At CityVet, we believe healthy pets start with happy people and the growth of our employees is just as important as the growth of our business. We know we can most efficiently meet our growth goals by investing in the skill sets of our very own team members, so when we say we are a people-centric company, we mean our employees too.

Happy people. Healthy pets.
At CityVet, we believe healthy pets start with happy people and the growth of our employees is just as important as the growth of our business. We know we can most efficiently meet our growth goals by investing in the skill sets of our very own team members, so when we say we are a people-centric company, we mean our employees too.
Each of our vet-led clinics follows the same people-first care when it comes to its employees and provides them with ample opportunities to become the leaders they aspire to be.
All pet lovers welcome
CityVet is looking for a Practice Manager to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote CityVet team members based on their abilities and accomplishments and create a welcoming environment for all.
Putting people first
The Practice Manager (PM) is responsible for the management of the facility in its entirety, including business management, financial management and overall clinical operations management. It is the Practice Managers job to ensure the highest level of customer experience satisfaction and efficient staff management. It is the job of the Practice Manager to implement and enforce all CityVet policies, standards and procedures.
Essential Qualifications

• Understanding of state and federal safety standards
• Knowledge of regulations governing veterinary clinics
• Certified Veterinary Practice Manager is desirable, but not required
• High school diploma/GED + 3 years relevant experience or bachelor's degree
  

A Day In The Life

• Interview, hire, onboard, train and supervise facility staff members to ensure their understanding of the job responsibilities and career path opportunities outlined by their role that result in a successful and contributing team member.
• Continuous staff development through professional and clinical training, timely performance and salary reviews, completing disciplinary actions, up to and including termination to ensure the individual and collective success of the facility as outlined in the CityVet brand standards, policies and procedures.
• Monitor and maintain quality control of all daily operations, client care, client service and client records
  

Purr-worthy people care
At CityVet, we put an added focus on the well-being of our staff members because caring for people and their pets is no easy task. CityVet prioritizes meeting the full range of physical and mental well-being needs of our people.
In Addition To Health Insurance, Life Insurance, Disability Insurance, Paid Time Off, a Competitive 401k Program, Vision And Dental Insurance And HSA Options, Our Full-time Employees Receive

• Generous Pet-care Discounts
• Uniform Allowance
• Flexible Schedules
• Growth Opportunities