Practice Manager

Community Care Physicians; City of Watervliet (NY); On-site; USD 76,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid holidays

Paid time off

Job summary

Charlton Family Medicine is seeking a Full-time Practice Manager to oversee daily office operations and support value-based care initiatives. The role requires coordinating staff, payroll, scheduling, and compliance, with an emphasis on confidentiality and patient service.

The position offers a 40-hour work week, Monday–Friday, with hours possibly varying to meet business needs. Experience in medical office management and NCQA PCMH/EPC/HPC familiarity is valued.

Qualifications

• Bachelor's degree in health or business administration preferred.
• BSN from an accredited school of nursing preferred, with valid NYS RN license.
• Five years of medical office experience including three years in a supervisor/management capacity, in the healthcare industry preferred.

Responsibilities

• Oversee day-to-day office operations including patient registration, reception, triage, appointments and referrals.
• Coordinate training and staff development.
• Provide productivity reports for administrative staff and providers.
• Analyze data on patient outcomes, QA, and performance issues.
• Prepare payroll accurately and in a timely fashion.
• Assist with EMR provider scheduling and templates.
• Maintain patient confidentiality and privacy of medical information.
• Collaborate with Site Medical Manager and HR on employee relations and recruitment.

Skills

Effective communication

Confidentiality

Interpersonal skills

Medical billing knowledge

Team leadership

Education

Bachelor's degree in health or business administration

BSN with NYS RN license

Five years of medical office experience with supervisor/management

Tools

Billing software

Job description

Charlton Family Medicine

Full-time Practice Manager

This is a 40 hour work week, Monday-Friday. Hours may vary to support business needs of the practice.

Responsibilities

• Oversee all aspects of day-to-day office operations including the coordination of all office tasks and duties, patient registration, telephone reception and triage, appointments, referrals, ordering of supplies, review of purchase orders and invoices, review of packing slips and forwarding of packing slips to purchasing clerk, reviewing all invoices and forwarding to accounting department for payment, and maintenance and ordering of all equipment, furnishings and instruments.
• Manage primary care practice value-based care efforts such as NCQA PCMH, EPC, and others to facilitate practice transformation.
• Coordinate, schedule, implement and make recommendations regarding training and staff development.
• Organize, improve and provide reports on the productivity of the administrative staff and providers.
• Compile and analyze data on patient outcomes, QA, goal achievement, work studies and performance issues.
• Prepare payroll accurately and in a timely fashion, in accordance with established Community Care procedures.
• Prepare software templates and assist with creating schedules for all providers in EMR.
• Create and ensure a working environment that protects patient confidentiality and the privacy of medical information.
• Work with Site Medical Manager and Human Resources regarding employee relation issues, recruitment, benefits, corrective action and terminations, according to established Community Care procedures.
• Work closely with administration staff by providing information necessary for credentialing all practitioners at the Site.
• Work closely with administration and laboratory staff to help resolve demographic and/or billing errors.
• Work with practitioners and administration staff to ensure accurate, compliant coding and charge entry.

If you are interested in this opportunity and have the desired qualifications, please

Compensation

Compensation: $76,000 - $90,000 annually

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

Requirements

• Bachelor's degree in health or business administration preferred.
• Clinical management experience as an RN or LPN is strongly preferred .
• BSN from an accredited school of nursing preferred, with valid NYS RN license.
• Five years of medical office experience including three years in a supervisor/management capacity, in the healthcare industry preferred.
• Effective communication skills in answering patient inquiries, whether by telephone or in person; while maintaining high standards for patient service.
• Maintain a high level of confidentiality, discretion, professionalism and work well independently.
• Solid interpersonal skills to establish/maintain cooperative and productive relationships while providing quality service.
• Strong knowledge of medical billing and computer systems and applications.
• Ability to work cohesively and inter-departmentally building positive working relationships.

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.