Practice Manager

Community Care Physicians; Town of Schaghticoke (NY); On-site; USD 76,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Retirement plan

Business casual environment

Job summary

Community Care Physicians' Charlton Family Medicine clinic is seeking a Full-time Practice Manager to oversee daily office operations and support patient care delivery in a busy primary care setting.

The role manages registration, scheduling, billing, referrals and staff development, with responsibilities spanning productivity reporting, credentialing coordination and compliance with privacy standards. The position offers a comprehensive rewards package and room for professional growth.

Qualifications

• Bachelor's degree in health or business administration preferred.
• RN/LPN management experience strongly preferred.
• Five years of medical office experience, with at least three in supervision.
• Valid NYS RN license; BSN preferred.
• Excellent communication and patient service standards.
• Maintain confidentiality, discretion and professionalism.

Responsibilities

• Oversee day-to-day office operations including patient registration, reception, triage, appointments, referrals, ordering supplies, invoicing and equipment maintenance.
• Lead value-based care initiatives (NCQA PCMH, EPC, etc.) to support practice transformation.
• Coordinate training and staff development and monitor productivity reports.
• Prepare payroll accurately and timely per Community Care procedures.
• Assist with credentialing and inter-department collaboration for billing accuracy.

Skills

Effective communication

Confidentiality

Interpersonal skills

Cross-department collaboration

Medical billing knowledge

Computer systems proficiency

Education

Bachelor's degree in health or business administration

BSN with NYS RN license

Tools

Medical billing systems

Job description

Charlton Family Medicine

Full-time Practice Manager

This is a 40 hour work week, Monday-Friday. Hours may vary to support business needs of the practice.

Responsibilities

• Oversee all aspects of day-to-day office operations including the coordination of all office tasks and duties, patient registration, telephone reception and triage, appointments, referrals, ordering of supplies, review of purchase orders and invoices, review of packing slips and forwarding of packing slips to purchasing clerk, reviewing all invoices and forwarding to accounting department for payment, and maintenance and ordering of all equipment, furnishings and instruments.
• Manage primary care practice value-based care efforts such as NCQA PCMH, EPC, and others to facilitate practice transformation.
• Coordinate, schedule, implement and make recommendations regarding training and staff development.
• Organize, improve and provide reports on the productivity of the administrative staff and providers.
• Compile and analyze data on patient outcomes, QA, goal achievement, work studies and performance issues.
• Prepare payroll accurately and in a timely fashion, in accordance with established Community Care procedures.
• Prepare software templates and assist with creating schedules for all providers in EMR.
• Create and ensure a working environment that protects patient confidentiality and the privacy of medical information.
• Work with Site Medical Manager and Human Resources regarding employee relation issues, recruitment, benefits, corrective action and terminations, according to established Community Care procedures.
• Work closely with administration staff by providing information necessary for credentialing all practitioners at the Site.
• Work closely with administration and laboratory staff to help resolve demographic and/or billing errors.
• Work with practitioners and administration staff to ensure accurate, compliant coding and charge entry.

If you are interested in this opportunity and have the desired qualifications, please

Compensation

Compensation: $76,000 - $90,000 annually

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

Requirements

• Bachelor's degree in health or business administration preferred.
• Clinical management experience as an RN or LPN is strongly preferred .
• BSN from an accredited school of nursing preferred, with valid NYS RN license.
• Five years of medical office experience including three years in a supervisor/management capacity, in the healthcare industry preferred.
• Effective communication skills in answering patient inquiries, whether by telephone or in person; while maintaining high standards for patient service.
• Maintain a high level of confidentiality, discretion, professionalism and work well independently.
• Solid interpersonal skills to establish/maintain cooperative and productive relationships while providing quality service.
• Strong knowledge of medical billing and computer systems and applications.
• Ability to work cohesively and inter-departmentally building positive working relationships.

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.