Practice Manager

Align Ent And Allergy; Auburn Hills (MI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company paid short and long term-dis

401k with employer contribution

Generous Paid Time Off

Paid holidays including floating

Disability insurance

Job summary

Align Ent And Allergy in Sterling Heights, MI is seeking a Practice Manager to oversee daily operations of our ENT and allergy clinics. The ideal candidate has a medical practice management background and a proven track record leading teams to deliver efficient patient care and compliant operations.

You will manage staffing, budgeting, revenue cycle activities, and regulatory compliance while implementing standardized processes to improve patient flow and service quality.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field.
• 5+ years of experience in healthcare management, preferably in a multi-site practice setting.
• Strong understanding of practice operations and revenue cycle management.
• Proven leadership skills with the ability to motivate and develop teams.
• Excellent organizational and communication skills.
• Ability to analyze complex data and drive operational improvement initiatives.
• Familiarity with healthcare regulations and compliance standards.
• Proficient in electronic health record (EHR) and practice management software.

Responsibilities

• Operational Oversight: Manage daily operations of practice location, ensuring compliance with organizational policies and healthcare regulations. Optimize workflow efficiency and patient flow to enhance the overall patient experience.
• Staff Leadership: Recruit, train, and supervise practice staff across site. Foster a positive work environment, encouraging professional development and teamwork among personnel.
• Financial Management: Monitor financial performance of practice, including budgeting, forecasting, and cost control. Analyze key metrics to identify opportunities for operational improvements and profitability.
• Patient Experience Enhancement: Implement strategies to improve patient satisfaction and retention. Address patient feedback and concerns effectively, promoting a patient-centric culture across all practice locations.
• Cross-Functional Collaboration: Work closely with the revenue cycle, billing, and compliance teams to ensure seamless integration of operations and adherence to financial policies.
• Regulatory Compliance: Ensure compliance with all relevant healthcare regulations, including HIPAA, OSHA, and other applicable standards. Conduct regular audits and implement corrective actions as needed.
• Standardized Practices: Develop and maintain standardized operational procedures and policies across all sites to promote consistency and efficiency in practice operations.
• Performance Metrics: Establish and analyze practice performance metrics, reporting trends and outcomes to senior leadership. Use data-driven insights to guide operational decisions.

Skills

Leadership

Communication

Data analysis

Healthcare regulations

EHR proficiency

Practice operations

Education

Bachelor's degree in healthcare administration, business administration, or related field

Tools

Practice management software

EHR software

Job description

Job Details – Job Location: Lakeshore - Professional Hearing Aid Center - PHAC - SH - Sterling Heights, MI 48314 – Position Type: Full Time – Salary Range: $80,000.00 - $110,000.00 Salary/year

Job Overview

The Practice Manager plays a vital role in overseeing the efficient and effective operations of our clinics. The ideal candidate will bring a strong background in medical practice management, particularly in the fields of ENT and allergy care.

This position requires a strategic thinker with excellent leadership skills who is able to foster a positive work environment while maintaining high levels of patient satisfaction. You will be responsible for managing daily operations, including staff coordination, budgeting, and compliance with healthcare regulations. Your expertise will contribute to the implementation of best practices that ensure seamless patient flow and enhanced service delivery.

Utilizing your exceptional communication skills, you will liaise with physicians, support staff, and patients, ensuring that everyone is informed and engaged. You will also have the opportunity to implement innovative systems and processes that improve efficiency and patient care.

Responsibilities

• Operational Oversight: Manage daily operations of practice location, ensuring compliance with organizational policies and healthcare regulations. Optimize workflow efficiency and patient flow to enhance the overall patient experience.
• Staff Leadership: Recruit, train, and supervise practice staff across site. Foster a positive work environment, encouraging professional development and teamwork among personnel.
• Financial Management: Monitor financial performance of practice, including budgeting, forecasting, and cost control. Analyze key metrics to identify opportunities for operational improvements and profitability.
• Patient Experience Enhancement: Implement strategies to improve patient satisfaction and retention. Address patient feedback and concerns effectively, promoting a patient-centric culture across all practice locations.
• Cross-Functional Collaboration: Work closely with the revenue cycle, billing, and compliance teams to ensure seamless integration of operations and adherence to financial policies.
• Regulatory Compliance: Ensure compliance with all relevant healthcare regulations, including HIPAA, OSHA, and other applicable standards. Conduct regular audits and implement corrective actions as needed.
• Standardized Practices: Develop and maintain standardized operational procedures and policies across all sites to promote consistency and efficiency in practice operations.
• Performance Metrics: Establish and analyze practice performance metrics, reporting trends and outcomes to senior leadership. Use data-driven insights to guide operational decisions.

Benefits

• Medical, dental and vision insurance the first of the month after hire
• Company paid short and long term disability
• Company paid life insurance
• 401k with an employer contribution
• Generous Paid Time Off
• Paid holidays including floating holidays

This position offers an engaging work environment where professionalism, organization, and excellent communication are valued. The successful candidate will play a vital role in ensuring smooth daily operations while delivering outstanding service to clients and visitors alike.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or a related field., preferred, not required
• 5+ years of experience in healthcare management, preferably in a multi-site practice setting
• Strong understanding of practice operations and revenue cycle management
• Proven leadership skills with the ability to motivate and develop teams
• Excellent organizational and communication skills
• Ability to analyze complex data and drive operational improvement initiatives
• Familiarity with healthcare regulations and compliance standards
• Proficient in electronic health record (EHR) and practice management software