Practice Management Consultant - Template Optimization

Sentara; Virginia, Virginia Beach (MN, VA); Hybrid; USD 65,000 - 95,000; Full time

Job summary

An established healthcare provider is seeking a Practice Management Consultant specializing in template optimization. This role involves enhancing practice operations through expert analysis and collaboration with healthcare professionals. You'll design and implement scheduling templates, analyze data for performance improvements, and lead initiatives to streamline patient access. Join a forward-thinking organization that values community health and offers a vibrant workplace with numerous benefits, including medical, dental, and retirement plans. If you're passionate about improving healthcare practices, this opportunity is perfect for you.

Benefits

Medical, Dental, and Vision Insurance

Paid Leave

Flexible Spending Accounts

Retirement plans with matching contributions

Discounted tickets

Opportunities for advancement

Annual bonus eligibility

Qualifications

• 2 years experience with Epic systems and workflows.
• 3 years experience in practice management and medical office.

Responsibilities

• Provide practice management solutions across the Ambulatory Division.
• Oversee implementation and maintenance of scheduling templates.

Skills

Epic systems

Practice management

Process improvement

Data analysis

Communication

Education

Bachelor's degree

Job description

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Sentara Health is seeking a qualified individual to join our team as a Practice Management Consultant - Template Optimization.

Position Status: Full-time, Day Shift

Position Location: Hybrid (On-Site at Sentara Park)

Position Summary:

Provide practice management solutions across the Sentara Ambulatory Division to achieve practice operations excellence. Serve as a subject matter expert in practice management and process improvement by providing business tools, best practices, gap analysis, recommendations, and action plans.

Standard Working Hours: 8:00 AM to 5:00 PM (ET)

Minimum Requirements:

• Bachelor's degree
• Two (2) years experience with Epic systems and workflows
• Three (3) years experience in practice management, medical office, training and development, supervisory/management

Template Design and Development:

• Design scheduling templates aligned with clinical workflows, physician preferences, and organizational goals
• Develop templates for new providers, specialties, and services, ensuring flexibility and scalability
• Collaborate with department heads and physicians to balance patient access with provider workload

Management and Oversight:

• Oversee implementation and maintenance of scheduling templates across specialties
• Review and update templates regularly to reflect changes in clinical services, physician availability, or patient demand
• Monitor schedule performance metrics such as patient wait times, no-show rates, and provider utilization

Collaboration and Communication:

• Act as primary liaison between physicians, clinic managers, and scheduling team
• Facilitate meetings to gather feedback and resolve scheduling conflicts
• Communicate updates and changes effectively to stakeholders

Data Analysis and Reporting:

• Analyze scheduling data to identify trends and inefficiencies
• Prepare and present scheduling performance reports to leadership
• Use data insights to develop scheduling strategies

Process Improvement:

• Lead initiatives to enhance scheduling practices and patient access
• Develop and maintain SOPs for template design and management
• Stay current with industry best practices and incorporate them into processes

Sentara Overview

Sentara Health is ranked as one of the nation's top healthcare systems by Modern Healthcare magazine, with over 300 sites in Virginia and North Carolina, including 12 hospitals.

Benefits:

• Medical, Dental, and Vision Insurance
• Paid Leave, Sick Leave
• Flexible Spending Accounts
• Retirement plans with matching contributions
• Supplemental insurance options (legal, life, AD&D)
• Work Perks including discounted tickets
• Opportunities for advancement

We are committed to community health and a vibrant workplace. For more, visit: Benefits - Sentara (sentaracareers.com)

Note: Annual Flu Vaccination is required.

Additional Employee Benefits:

• Health care and retirement benefits tailored for your well-being
• Options for medical, dental, vision, life insurance, disability, voluntary benefits, Paid Time Off
• Annual bonus eligibility based on system and individual criteria

Equal Opportunity Employer: Sentara values diversity, inclusion, and belonging, reflecting the communities served.

In support of our mission "to improve health every day," this is a tobacco-free environment.

Remote Work Eligibility: Sentara employs associates in multiple states, including Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.