Practice Insights Analyst

Cencora; Harrisburg (Dauphin County); On-site; USD 74,000 - 147,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Career development opportunities

Job summary

Cencora is seeking a Practice Insights Analyst to transform data into actionable insights for decision-making, performance, and customer engagement. This role collaborates with the InSite Data Solutions portfolio to produce recurring and ad hoc reporting, dashboards, scorecards, and visualizations for internal and external stakeholders.

The analyst supports requirements gathering, testing, and enhancements while ensuring data products are accurate, usable, and aligned to business needs.

Qualifications

• Broad training in business, analytics or healthcare analytics with a four-year degree or equivalent
• 5–7 years of progressively responsible experience in data analysis/BI/reporting
• Experience with commercial data and analytic products is required
• Experience in healthcare, pharmacy, pharmaceutical distribution, or related analytics preferred

Responsibilities

• Provide targeted reporting and analysis for internal and external audiences
• Develop dashboards, scorecards and visualizations to support decision-making
• Perform data mining to identify trends, risks and opportunities
• Prepare recurring monthly, quarterly and ad hoc reports for stakeholders
• Translate business questions into data requirements and outputs
• Present analysis with clear storytelling and visuals
• Recommend improvements to reporting and analytics processes
• Support analytics product development lifecycle and issue resolution

Skills

Business intelligence

Data analysis

Data storytelling

Attention to detail

Education

Bachelor’s degree in a related field

Tools

Power BI

QlikView

Qlik Sense

Tableau

SQL

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

The Practice Insights Analyst is responsible for transforming data into actionable insights that support business decision-making, operational performance, customer engagement, and analytics-enabled business process improvements across the Practice Insights and InSite Data Solutions portfolio. Reporting to the Product Owner - InSite Data Solutions, this role develops, maintains, and analyzes recurring and ad hoc reporting, dashboards, scorecards, and visualizations for internal and external stakeholders while helping ensure that InSite data products remain accurate, usable, and aligned to business needs.

This role works closely with the Lead - InSite Analytics Program and the Senior Analyst - Pharmacy Enablement, serving as an integral analyst within the broader Practice Insights team by supporting requirements gathering, issue investigation, solution testing, reporting enhancements, and stakeholder-facing analytics deliverables. The role requires strong analytical skills, attention to detail, business process understanding, and the ability to synthesize complex data into clear insights and recommendations.

Job Details

The Practice Insights Analyst is responsible for transforming data into actionable insights that support business decision-making, operational performance, customer engagement, and analytics-enabled business process improvements across the Practice Insights and InSite Data Solutions portfolio. Reporting to the Product Owner - InSite Data Solutions, this role develops, maintains, and analyzes recurring and ad hoc reporting, dashboards, scorecards, and visualizations for internal and external stakeholders while helping ensure that InSite data products remain accurate, usable, and aligned to business needs.

This role works closely with the Lead - InSite Analytics Program and the Senior Analyst - Pharmacy Enablement, serving as an integral analyst within the broader Practice Insights team by supporting requirements gathering, issue investigation, solution testing, reporting enhancements, and stakeholder-facing analytics deliverables. The role requires strong analytical skills, attention to detail, business process understanding, and the ability to synthesize complex data into clear insights and recommendations.

Primary Duties and Responsibilities

• Utilize business intelligence tools across departments and functional areas to provide concise, targeted, and detailed reporting and analysis for internal and external audiences.
• Develop, execute, and analyze key departmental reports, dashboards, scorecards, and performance updates.
• Perform data mining and analysis to identify trends, root causes, risks, opportunities, and performance drivers.
• Prepare recurring monthly, quarterly, and ad hoc reporting for business stakeholders and leadership.
• Translate business questions and operational needs into data requirements, analysis plans, and reporting outputs, maintaining strong understanding of the assigned InSite and Practice Insights data domains.
• Present analysis in a clear, concise, and easy-to-follow format using effective data storytelling and visualization techniques.
• Make recommendations for reporting, dashboard, process, or analytics improvements to business and technical partners.

Analytics Product and Solution Support

• Participate in the analytics product development lifecycle by supporting requirements gathering, data discovery, solution design, testing, implementation, documentation, and ongoing enhancements.
• Support the Product Owner - InSite Data Solutions by helping translate business needs into analytic deliverables and by surfacing opportunities to improve usability, consistency, and value realization of InSite analytics products.
• Support the Lead - InSite Analytics Program and the Senior Analyst - Pharmacy Enablement through issue research, data validation, recurring reporting execution, business process analysis, and project support as assigned.
• Participate in project planning, requirements review, solution testing, and implementation activities, including documenting defects and validating solutions before deployment.
• Develop and maintain written standard operating procedures, business rules, report logic, and supporting documentation.

Business Intelligence and Visualization

• Develop, test, and maintain interactive visualizations and tabular reporting applications.
• Conceptualize, design, and deliver data visualization solutions that synthesize complex data into meaningful communication for business stakeholders.
• Leverage enterprise-standard business intelligence and visualization tools to support data-driven decision-making.
• Apply design and communication principles that tailor insights to the audience and reinforce the business question being addressed.
• Assist in developing and applying best practices for dashboard design, reporting consistency, data validation, and insight sharing across the organization.

Stakeholder Collaboration and Operational Support

• Partner with business users, analytics teams, IT, and cross-functional stakeholders to gather requirements, investigate reporting issues, and deliver meaningful analytics solutions.
• Establish and maintain effective working relationships with internal and external stakeholders to produce sustainable reporting and analytics solutions.
• Collaborate with team members and subject matter experts to identify strategically relevant insights and opportunities for enhanced analytics support.
• Provide support for departmental and leadership requests by performing focused analysis and preparing materials that enable informed decisions.

Data Governance, Quality, and Efficiency

• Support data quality validation, business rule application, and information lifecycle practices that improve consistency and trust in analytics outputs.
• Leverage approved AI-enabled tools and automation capabilities to improve efficiency, productivity, reporting processes, and the quality of analytics deliverables while adhering to company policies, data governance standards, and responsible AI practices.
• Identify data quality, process, or system issues and elevate findings appropriately to support timely resolution and continuous improvement.

Experience and Educational Requirements

• Requires broad training in fields such as business administration, statistics, economics, data and analytics, computer science, mathematics, healthcare analytics, or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent work experience.
• Typically requires a minimum of five (5) to seven (7) years of directly related and progressively responsible experience in data analysis, business intelligence, reporting, data visualization, analytics support, or a related field.
• Experience working with commercial-grade data and analytic products is required .
• Experience in healthcare, pharmacy, pharmaceutical distribution, sales operations, customer analytics, or business operations analytics is preferred.

Minimum Skills, Knowledge, and Ability Requirements

• Strong analytical skills with the ability to integrate, analyze, and interpret business-level data from multiple sources.
• Strong familiarity with business intelligence concepts, reporting lifecycle practices, and data warehouse applications.
• Working knowledge of business intelligence and data visualization tools such as Power BI, QlikView, Qlik Sense, Tableau, or similar platforms.
• Familiarity with relational database concepts and tools such as SQL Server, MS Access, SQL, or similar data access mechanisms.
• Ability to gather, document, and translate business requirements into reporting or analytics solutions.
• Strong troubleshooting and problem-solving skills, including the ability to investigate reporting issues, identify root causes, and recommend practical solutions.
• Ability to communicate analysis results clearly and concisely for business stakeholders and to create presentation materials that support leadership discussions.
• Excellent organizational and time management skills with the ability to prioritize multiple concurrent tasks or projects.
• Strong verbal and written communication skills and effective interpersonal skills with the ability to work across business, technical, and cross-functional teams.
• Customer-focused and solutions -oriented mindset with strong attention to detail and commitment to data accuracy.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time Salary Range* $73,600 - 147,290

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail] . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

.

Affiliated Companies: AmerisourceBergen Services Corporation