Practice Group Manager

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Moore (OK); On-site; USD 60,000 - 79,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Paid parental leave, paid time off, &/

Job summary

LifeStance Health is seeking a Practice Group Manager to provide direction, coaching, and support to offices in Moore, OK. You will monitor workflow, clinician and patient satisfaction, and performance metrics to ensure clinical, operational, and financial objectives are met in cooperation with leadership.

Lead a high-performing team by selecting and developing staff, ensuring training, and serving as a positive culture carrier.

Qualifications

• Bachelor’s degree in healthcare leadership or related field required.
• 3+ years healthcare leadership OR 5+ years healthcare leadership experience required.

Responsibilities

• Operational Excellence: Manage financial performance, including revenue, margin and EBITDA targets, coordinate operations to run efficiently, report monthly key performance indicators, and provide root causes and action plans for under-performance.
• Build a high performing team: Select, train, and manage office staff, ensure training needs are met, and serve as a positive culture carrier for the assigned offices.
• Staff Performance and Support: Directly manage performance and engagement of direct reports (clinicians, coordinators, medical services coordinators), provide administrative oversight and operational support for therapists and prescribers.
• Clinician Performance and Support: Promote culture and clinician satisfaction, support onboarding and training of new hires, partner with intake for patient matching, serve as operations contact for clinical admin questions, and oversee escalated patient complaints.
• Clinician Issue-Resolution & Retention: Communicate weekly with Operational and Clinical Directors to flag dissatisfaction issues, mentor and engage high performers, and provide support around case consults, clinical documentation, and best practices.

Skills

Analytical skills

Written and verbal communication

Organizational skills

Education

Bachelor’s Degree in healthcare leadership or related field

Tools

Microsoft Excel

Job description

Job Summary

The Practice Group Manager will provide direction, coaching, and support to team members and clinicians in their assigned offices, serving as local culture carriers and an extension of operations leadership. They will monitor workflow processes, outcomes, clinician/patient satisfaction and performance measures to ensure their offices meet or exceed the established clinical, operational, and financial objectives set in cooperation with leadership.

Benefits

• Medical, dental, and vision coverage
• AD&D, short-term and long-term disability, and life insurance
• 401(k) retirement savings with employer match
• Paid parental leave, paid time off, and holiday pay
• Employee Assistance Program

Compensation

$60,000 - $79,000 annually, plus annual bonus potential.

Locations

• 1105 SW 30th Ct, Moore, OK 73160
• 1108 SW 30th Court, STE B, Moore, OK 73160
• 1113 SW 30th Court, Moore, OK 73160

Duties / Responsibilities

• Operational Excellence: Manage financial performance, including revenue, margin and EBITDA targets, coordinate operations to run efficiently, report monthly key performance indicators, and provide root causes and action plans for under-performance.
• Build a high performing team: Select, train, and manage office staff, ensure training needs are met, and serve as a positive culture carrier for the assigned offices.
• Staff Performance and Support: Directly manage performance and engagement of direct reports (clinicians, coordinators, medical services coordinators), provide administrative oversight and operational support for therapists and prescribers.
• Clinician Performance and Support: Promote culture and clinician satisfaction, support onboarding and training of new hires, partner with intake for patient matching, serve as operations contact for clinical admin questions, and oversee escalated patient complaints.
• Clinician Issue-Resolution & Retention: Communicate weekly with Operational and Clinical Directors to flag dissatisfaction issues, mentor and engage high performers, and provide support around case consults, clinical documentation, and best practices.

Required Skills / Abilities

• Microsoft Office experience with strong Excel skills (pivot tables, formulas, etc.)
• Strong technical and analytical skills.
• Excellent written and verbal communication skills and ability to handle sensitive and confidential information.
• Highly organized with strong attention to detail and accuracy.

Education & Experience

Bachelor’s Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required.

Physical Requirements

Essential functions include sitting, standing, bending, talking, hearing, walking, lifting up to 25 pounds, and vision requirements such as close, distance, color, peripheral, depth perception, and focus adjustment.

Equal Opportunity Employer & Diversity Statement

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all employees. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [e-mail]. The contact is intended solely for accommodation requests.