Practice Group Manager

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; New Jersey; On-site; USD 90,000 - 100,000; Full time

Job summary

LifeStance Health is seeking a Practice Group Manager to lead on-site teams across multiple New Jersey offices. You will coach clinicians and staff, monitor workflows, and ensure alignment with clinical, operational, and financial goals established with leadership.

You will drive performance through monthly KPI reviews, develop action plans, and partner with shared services to support patient care delivery and local referral growth.

Qualifications

• Bachelor’s degree with healthcare leadership experience or equivalent.
• Strong leadership, communication, and analytical skills.
• Ability to manage financial performance and staff development.

Responsibilities

• Financial performance management of the assigned practice group, including revenue, center margin, and EBITDA targets.
• Coordinate and oversee operations to ensure offices run efficiently according to LifeStance standard operating procedures, escalating and resolving facility issues.
• Accountable for monthly performance management and report of key performance indicators, including variance reporting and action plans.
• Provide root causes and action plans for under‑performance to the Operations Director.
• Ensure implementation of all LFST operational and clinical processes to drive service excellence.

Skills

Microsoft Office

Excel skills

Technical and analytical

Written and verbal communication

Highly organized

Education

Bachelor’s Degree in Healthcare Leadership

5+ years healthcare leadership experience

Tools

Microsoft Office Suite

Job description

Practice Group Manager

Job Summary: The Practice Group Manager will be on site to provide direction, coaching, and support to team members and clinicians in their assigned offices, acting as local culture carriers and an extension of operations leadership. They will monitor workflow processes, outcomes, clinician/patient satisfaction and performance measures to ensure their offices meet or exceed established clinical, operational, and financial objectives set in cooperation with leadership.

Compensation and Bonus

$90,000 – 100,000 annually, plus annual bonus potential.

Locations

• 457 Haddonfield Road Suite 230, Cherry Hill, NJ 08002
• 740 Marne Hwy, Building 100 Suite 108, Moorestown, NJ 08057
• 10,000 Midatlantic Dr. Suite 101E, Mount Laurel, NJ 08054
• 88 Princeton Hightstown Rd. Suite 202, Princeton Junction, NJ 08550

Benefits

• Medical, dental, vision, AD&D
• Short and long‑term disability
• Life insurance
• 401(k) retirement savings with employer match
• Paid parental leave
• Paid time off and holiday pay
• Employee Assistance Program

Duties and Responsibilities

• Financial performance management of the assigned practice group, including revenue, center margin, and EBITDA targets.
• Coordinate and oversee operations to ensure offices run efficiently according to LifeStance standard operating procedures, escalating and resolving facility issues.
• Accountable for monthly performance management and report of key performance indicators, including variance reporting and action plans.
• Provide root causes and action plans for under‑performance to the Operations Director.
• Ensure implementation of all LFST operational and clinical processes to drive service excellence.
• Collaborate with shared services teams to support clinician and patient delivery of mental health services.
• Partner with Operations Director to manage local referral source relationships and promote LFST in local geographies.
• Work with Operations, Clinical and Medical Directors to assess patient capacity and clinician utilization.
• Build a high‑performing team through selection, training, and performance management of office staff; serve as a positive culture carrier.
• Directly manage performance and engagement of direct reports including Clinicians, Lead Practice Coordinator, Practice Coordinators, and Medical Services Coordinators.
• Provide administrative oversight and operational support for therapists and prescribers within the practice group.
• Support clinician engagement activities to promote LFST culture and improve satisfaction.
• Assist with onboarding and training of new clinician hires, ensuring completion of introductory tasks.
• Partner with Intake team for efficient patient matching and ramp of new clinical team members.
• Act as Operations contact for clinician administrative questions and operational support.
• Oversee escalated patient complaints and partner with leadership to drive resolution.
• Ensure clinicians have support around case consults, documentation, integrity, and best practices.
• Communicate weekly with Operational and Clinical Directors about clinician dissatisfaction and retention issues.
• Mentor and engage high performers through educational and career progression opportunities.

Required Skills and Abilities

• Microsoft Office experience; strong Excel skills (pivot tables, formulas, etc.).
• Strong technical and analytical skills.
• Excellent written and verbal communication skills and ability to handle sensitive and confidential information.
• Highly organized with strong attention to detail and accuracy.

Education and Experience

Bachelor’s Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required.

Physical Requirements

Employee must be able to sit, stand, bend, talk, hear, walk regularly, and lift or move objects up to 25 pounds. Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.

Equal Opportunity Employer

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. For accommodation requests, please contact our Human Resources Team at [e-mail].