Practice Financial Service Representative - Eye Center-29790

Rush University Medical Center; Chicago (IL); On-site; USD 26,000 - 41,000; Full time

Job summary

Rush University Medical Center in Chicago, IL seeks a Billing Specialist to support patient billing and coding workflows. The role requires accurate data entry, reconciliation of charges, and collaboration with physicians to ensure compliant billing practices.

The position is full-time in the Eye Center, with standard 8-hour shifts, and offers competitive hourly pay and benefits. Experience with Epic and medical billing is essential.

Qualifications

• High school diploma required.
• 2–3 years in office settings.
• 2–4 years in medical billing with ICD-9 and CPT coding experience.
• Proficient in Microsoft Office; strong communication and organization.

Responsibilities

• Maintain Epic and hospital billing software knowledge related to patient demographics and charges.
• Enter patient demographics and insurance information accurately.
• Check encounter forms for ICD-10, CPT, and referring physician completeness.
• Collaborate with physicians and staff to follow up on missing elements from encounter notes.
• Reconcile charges between OP/IP and daily clinic/outpatient charges in EPIC.
• Post payments and maintain billing records and confidentiality.
• Educate physicians on billing practices and participate in internal audits and training.

Skills

Office experience

Billing experience

Microsoft Office

Communication skills

Teamwork

Education

High school diploma

Tools

Epic

Job description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Eye Center

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

This position requires an individual to be well-organized, conscientious, and well structured. The highest level of professionalism, customer service, and interpersonal communicational skills must be maintained while interacting with peers and patients. Must be able to demonstrate general knowledge of billing practices and maintain departmental standards relating to charge entry. In addition, this individual will play a pivotal contact role with other Rush Departments to ensure compliance with billing protocols. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other Information

Required Job Qualifications:

• High school diploma.
• Two to three years’ experience in an office setting.
• Two to four years’ experience in medical billing setting along with experience in ICD-9 and CPT coding.
• Intermediate knowledge of Microsoft Office Suite, Excel and PowerPoint
• Strong communication, organization, and problem-solving skills.
• Ability to act independently as necessary in analyzing, reconciling, and updating billing and also work as part of a team.

Preferred Job Qualifications

• College degree/course work.
• Coding certification preferred but not needed.

Responsibilities

• Maintain a working knowledge of Epic and hospital system billing software as it pertains to patient demographics, charge entry, insurance carrier information, and doctor information.
• Accurately input patient demographic and insurance information.
• Check for the completeness (ICD10, CPT, and referring physician) of all encounter forms before charge capture.
• Work together with physicians, technicians, and staff to follow up on all missing elements from the encounter notes in EPIC.
• Reconcile OP and IP professional charges and OP facility charges in a timely manner (4-day window) from all assigned Epic WQs and hospital system.
• Enter referral and authorization #s for appropriate charges.
• Reconcile daily clinic outpatient charges and inpatient charges to ensure all physician clinical activities are billed out appropriately.
• Correct any claim errors relating to coding for charges that are pending in the Epic Charge Work Que.
• Work weekly Epic denial grids.
• Educate and counsel physicians on appropriate billing practices to maximize revenues in accordance with current medical center compliance program.
• Perform random chart audits. Inform physicians of discrepancies and recommend ways to improve.
• Attend appropriate training sessions and continuing education classes on current coding practices to stay up to date on physician billing practices
• Assist patients (on telephone or in person) with issues regarding billing.
• Post payments on outstanding accounts into Epic system.
• Maintain required billing records, reports, and files.
• Maintain strict confidentiality.
• Other specific practice duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.