Practice Experience Manager- Austin/San Antonio, TX (B2B Sales)

Alcon MX; Austin, Northern (TX, KY); Hybrid; USD 80,000 - 150,000; Full time

Benefits offered by this job

Uncapped commissions

Career growth opportunities

Comprehensive benefits

Job summary

Alcon is seeking a Practice Experience Manager for the Austin/San Antonio, TX area to drive B2B SaaS sales with ophthalmology practices. You will manage accounts, develop strategic plans, and promote adoption of products and services.

Role requires English fluency, a Bachelor’s degree (or equivalent experience), and at least 2 years in a relevant field. Expect uncapped commissions, career growth, and a strong benefits package. Located in the Austin/San Antonio area with on-site duties.

Qualifications

• Bachelor’s Degree or equivalent related experience.
• Fluent reading, writing, and communication in English.
• 2 years of relevant experience.

Responsibilities

• Develop and grow relationships with customers to generate new opportunities.
• Create and execute strategic plans and routing schedules for the territory.
• Clarify customer needs and tailor materials for decision makers.
• Sell propositions that meet customer needs with product configurations.
• Present to customers with clear rationale to gain agreement.
• Collaborate with colleagues to execute plans and drive adoption.

Skills

Account Management

Strategic Planning

Relationship Building

Marketing Execution

Customer Focus

Innovative Thinking

Education

Bachelor's Degree

Job description

Practice Experience Manager-Austin/San Antonio, TX (B2B Sales) At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

B2B Sales for SaaS Solutions role. Candidates need to be located in the San Antonio/Austin, TX area

Responsibilities

• Account Management: Develop and grow relationships with customers to help generate new opportunities and ensure all customer demands are met, helping to advance business within the practice.
• You will create and execute strategic plans and routing schedules for the territory to capitalize on revenue from the highest potential customers.
• Customer Needs Clarification: Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
• Sell Customer Propositions: Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations.
• Present these to the customer with a clear rationale to gain the customer's agreement.
• Promoting Customer Focus: Work collaboratively with colleagues to create executional plans to help meet customer and organization needs.
• Marketing Execution: Execute marketing plan for specific products to help change customer behavior, driving adoption of product.

Competencies

• Builds Networks: Maintains relationships across a variety of functions and locations; Draws upon multiple relationships to exchange ideas, resources, and know-how.
• Resourcefulness: Manages resources (people, funding, material, support) to get things done; Orchestrates multiple activities simultaneously to accomplish a goal; Gets the most out of limited resources; Applies knowledge of internal structures, processes, and culture to resourcing efforts.
• Values Differences: Seeks to understand difference perspectives and cultures; Contributes to a work climate where differences are valued and supported; Applies others' diverse experiences, styles, backgrounds, and perspectives to get results; Is sensitive to cultural norms, expectations, and ways of communicating.
• Promoting Customer Focus: Work collaboratively with colleagues to create executional plans to help meet customer and organization needs.
• Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers solutions that meet customer expectations; Establishes and maintains effective customer relationships.
• Cultivates Innovation: Comes up with useful ideas that are new, better, or unique; Introduces new ways of looking at problems; Can take a creative idea and put it into practice; Encourages diverse thinking to promote and nurture innovation.

Key Performance Metrics

• Attainment of quarterly and annual sales quotas
• Call metrics including reach and frequency to targeted accounts
• Compliance to regulations

What you will bring to Alcon

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.)
• The ability to fluently read, write, understand, and communicate in English
• 2 Years of Relevant Experience

Benefits

• Uncapped commissions and earning potential
• Career growth opportunities both in role and throughout the organization
• Best in class benefits package including health, life, retirement, flexible time off, and much more!

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] and let us know the nature of your request and your contact information.