Practice Customer Engineer, Data Management, North America, Google Cloud

Google; Atlanta (GA); On-site; USD 192,000 - 267,000; Full time

Job summary

Google Cloud is seeking a Customer Engineer to accelerate customer success by providing domain-specific technical expertise in data management and migrations. You will partner with sales to differentiate Google Cloud and help customers design creative cloud solutions, engage in proofs of concept, and troubleshoot migration roadblocks.

You will work with product marketing and engineering to stay ahead of trends and deliver practical solutions that meet business needs.

Qualifications

• 10+ years of cloud native architecture experience in customer-facing or support roles.
• Experience architecting data transformation, migration, governance strategies and DR.
• Experience engaging with executives and technical stakeholders.

Responsibilities

• Identify opportunities, resolve technical blockers and develop strategy with customers.
• Provide data storage and database expertise for technical relationships with customers.
• Prototype integrations with Google Cloud products in customer/partner environments.
• Recommend integration strategies and enterprise architectures for complete solutions.
• Travel to customer sites, conferences and events as required.

Skills

Cloud architecture

Stakeholder communication

Data migration planning

Education

Bachelor's degree or equivalent

Tools

SQL

Data migration tools

Job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Cambridge, MA, USA; Atlanta, GA, USA; Addison, TX, USA; New York, NY, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture (e.g., database administration and solutions) in a customer-facing or support role.
• Experience architecting solutions for data transformation, migration, governance strategies, high availability, or disaster recovery.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications

• Experience with data migration strategies and moving large scale production systems either in on-premise/data center environments or migration to cloud scenarios, and SQL skills with deep query troubleshooting knowledge.
• Experience with optimizing database performance with respect to transactional or analytic workloads.
• Experience in disaster recovery and data backup strategies.
• Experience in understanding a complex customer’s existing software workloads and the ability to define a technical migration roadmap to the cloud reflecting specific customer needs.

About The Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As Customer Engineers , you will accelerate Google Cloud customer success by providing domain-specific technical expertise, while responsibly influencing products and solutions. You will partner with technical Sales teams as a data management subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back ends for new application development. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $192000 - $267000 (USD) + 42.86% bonus target + equity + benefits

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.