Customer Engineer IV, Data Management, North America, Google Cloud

Google LLC; San Francisco, Atlanta (CA, GA); On-site; USD 192,000 - 267,000; Full time

Job summary

Google LLC in San Francisco is seeking a Specialist Customer Engineer to accelerate customer success for Google Cloud. You will partner with sales, engineering, and product teams to translate complex data management problem statements into practical cloud solutions, proofs of concept, and scalable architectures.

The role requires engaging with technical stakeholders and executives, presenting migration roadmaps, and guiding customers through data transformation, migration, governance, and

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture (e.g., database administration and solutions) in a customer-facing or support role.
• Experience architecting solutions for data transformation, migration, governance strategies, high availability, or disaster recovery.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Responsibilities

• Lead customer engagements to accelerate Google Cloud adoption with domain-specific expertise.
• Collaborate with data management teams to develop migration roadmaps and architectures.
• Support bid responses, product briefings, and proofs of concept for customer opportunities.
• Present practical cloud solutions and roadmaps to technical and executive stakeholders.
• Travel to customer sites and industry events as required.

Skills

Cloud architecture

Data migration

Governance

HA/DR

Stakeholder communication

Executive presentation

Customer-facing

Education

Bachelor's degree

Job description

corporate_fare Google place San Francisco, CA, USA ; Atlanta, GA, USA ; +4 more

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture (e.g., database administration and solutions) in a customer-facing or support role.
• Experience architecting solutions for data transformation, migration, governance strategies, high availability, or disaster recovery.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

• Experience with data migration strategies and moving large-scale production systems either in on-premise/data center environments or migration to cloud scenarios and SQL skills with deep query troubleshooting knowledge.
• Experience with optimizing database performance with respect to transactional or analytic workloads.
• Experience in disaster recovery and data backup strategies.
• Experience in understanding a complex customer’s existing software workloads and the ability to define a technical migration roadmap to the Cloud reflecting specific customer needs.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Specialist Customer Engineer, you will seek to accelerate Google Cloud customer success by providing domain-specific technical expertise, while responsibly influencing products and solutions.

You will partner with technical Sales teams as a data management subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back ends for new application development. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $192000 - $267000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google .

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Workdirectlywith Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.