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Practice Coordinator - St. Vincent's Hospital

TeamHEALTH

Birmingham (AL)

Remote

USD 40,000 - 70,000

Full time

21 days ago

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Job summary

An established industry player is seeking a dedicated Practice Coordinator to support hospital operations in Birmingham. This role involves managing patient records, ensuring compliance with medical documentation, and collaborating with medical staff to enhance service delivery. The ideal candidate will possess strong organizational skills, a keen eye for detail, and the ability to work independently. Join a forward-thinking team where your contributions will directly impact patient care and operational efficiency. If you're looking for an opportunity to grow in a supportive environment, this position is perfect for you.

Qualifications

  • At least one year experience in a hospital or physician office setting.
  • Understanding patient registration and medical documents is preferred.

Responsibilities

  • Support the Facility Medical Director and manage administration tasks.
  • Maintain patient confidentiality and HIPAA compliance at all times.
  • Collect and track key data monthly for dashboards.

Skills

Knowledge of medical records process
Clerical and reconciliation experience
Strong record-keeping skills
Excellent organizational skills
Ability to develop positive working relationships
Detail-oriented
Proficient in Excel
Proficient in Word

Education

BA or equivalent experience

Tools

Excel
Word

Job description

Practice Coordinator - St. Vincent's Hospital in Birmingham, AL at TeamHealth

The Practice Coordinator supports and maintains the practice administratively and operationally. Administratively, by supporting the TH Hospital Medicine (THHM) Facility Medical Director, VP of Client Service, Regional Medical Director, and TH HM provider staff, and collaborating with hospital administration to meet all needs. Operationally, by accurately tracking each patient seen by hospitalist physicians. The Practice Coordinator is responsible for obtaining, reconciling, and forwarding all required documents of each inpatient medical record to the designated Billing Center. After preparing each batch, maintaining accurate data on the number of records sent and key measures from those visits is essential. Additionally, they will work with the facility to gather key facility metric data for dashboards. The individual must perform to productivity standards and meet target goals as outlined by the Practice Coordinator Supervisor.

ESSENTIAL RESPONSIBILITIES:
  • Carry out duties as directed by TeamHealth.
  • Communicate regularly with the designated TeamHealth Supervisor.
  • Maintain patient confidentiality and HIPAA compliance at all times.
  • Access hospital information systems or collaborate with facility staff to procure patient demographic and insurance data for correct billing information.
  • Coordinate completion of physician clinical documentation and work proactively with the medical director to ensure complete documentation and signatures.
  • Alert the Supervisor and seek assistance when activity or process changes at the facility deviate from current procedures.
  • Achieve and maintain individual target goals as designated by the Supervisor.
  • Maintain professional appearance and performance.
  • Support Facility Medical Director, VP of Client Services, Regional Medical Director, and TH HM provider staff.
  • Manage monthly TH HM administration meetings, including scheduling, agenda preparation, and minutes. Facilitate provider scheduling changes and notifications.
  • Collect and track key data monthly for dashboards and complete dashboards for electronic interfaces.
  • Distribute messages and mail; perform miscellaneous tasks as assigned by leadership (e.g., brochure distribution, marketing, Call Back Program, PCP Notification Program).
  • Obtain copies of inpatient records upon patient discharge, ensuring each contains necessary items such as physician charts, face sheets, insurance info, physician orders, and code sheets before batching.
  • Ship work to the designated Billing Operations Center (BOC) and maintain necessary supplies.
  • Communicate with TH HM Supervisor and physicians about incomplete records; escalate if not completed within acceptable timeframes.
Job Qualifications:

Knowledge of medical records process with at least one year experience in a hospital or physician office setting, understanding patient registration and medical documents, is preferred. Clerical and reconciliation experience, with strong record-keeping skills.

  • BA or equivalent experience preferred
  • Excellent organizational skills
  • Ability to develop and maintain positive working relationships
  • Ability to work independently with speed and accuracy
  • Detail-oriented with effective time management
  • Proficient in Excel and Word

Cooperative, positive, courteous, and professional behavior is essential. Ability to work well with others, resolve conflicts, negotiate, instruct, persuade, and respond to feedback is required. The job description provides a general overview but is not exhaustive of all duties, responsibilities, and qualifications.

WORK CONDITIONS/PHYSICAL AND ENVIRONMENTAL DEMANDS:

This remote position requires independent work, with adherence to reporting schedules. The work environment includes a well-lit area, occasional lifting (up to 10 pounds), prolonged sitting and standing, and frequent use of office equipment and computers. Overtime and additional hours may be necessary. This description is not exhaustive of all duties and responsibilities.

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