Practice Coordinator

Porter Cares, Inc.; Utah; Remote; USD 47,000 - 50,000; Full time

Job summary

A healthcare IT startup is hiring a Practice Coordinator to manage pre-visit activities for in-home assessments and telehealth operations. The ideal candidate will have provider practice experience, medical office management skills, and strong organizational abilities. This role offers a competitive salary of $47,000 - $50,000 per year, medical benefits, and is fully remote.

Benefits

Medical, dental, and vision benefits within 30 days of hire

Paid vacation and holidays

A fun team and special culture

Qualifications

• Provider Practice experience is required.
• Medical Office Management experience needed.
• Knowledge of Medical Terminology is necessary.

Responsibilities

• Manage pre-visit activities for in-home assessments and telehealth operations.
• Ensure NPs can complete 100% of their scheduled assessments.
• Own the rescheduling process to ensure all members are seen promptly.

Skills

Strong organization and multitasking abilities

Excellent communication and interpersonal skills

Proficiency in medical record management and electronic health records (EHR) systems

Ability to manage schedules and coordination efficiently

Problem-solving skills to handle rescheduling and member coordination

Attention to detail and accuracy in documentation and record-keeping

Familiarity with healthcare regulations and compliance standards

Job description

Overview

Porter is hiring Practice Coordinators!

Porter is a Healthcare IT and Service Platform Startup combining analytics with care coordination to support members through the healthcare system. Our team is dedicated to transparency in healthcare, using AI analytics to guide members to the right support and to coordinate the care journey with expert clinicians. Porter aims to improve quality measures, total cost of care, risk adjustment, and member experience.

What You'll Do

The Practice Coordinator will manage all pre-visit activities for in-home assessments and telehealth operations, including but not limited to:

• Reviewing all scheduled appointments
• Preparing charts and necessary documentation
• Making outbound calls to members to confirm appointments
• Conducting the check-in process on the day of the assessment, including a comprehensive health risk assessment
• Managing the schedules of Nurse Practitioners (NPs)
• Routing and completing all medical records
• Ensuring NPs can complete 100% of their scheduled assessments
• Ensuring NPs have the necessary equipment and supplies to complete assessments and ordered labs/diagnostics
• Owning the rescheduling process to ensure all members are seen promptly if an appointment needs to be rescheduled
• Accountable for achieving established scheduling and completed assessment KPIs

What You'll Need

Required Qualifications:

• Provider Practice experience
• Medical Office Management experience
• Provider Management experience
• Experience in Routing and Coordination
• Knowledge of Medical Terminology

Preferred Qualifications:

• 5 years of experience working in an outpatient role

Key Skills

• Strong organization and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in medical record management and electronic health records (EHR) systems
• Ability to manage schedules and coordination efficiently
• Problem-solving skills to handle rescheduling and member coordination
• Attention to detail and accuracy in documentation and record-keeping
• Familiarity with healthcare regulations and compliance standards

Compensation

• $47,000 - $50,000 a year

What We Offer

• Annual Salary
• Medical, dental, and vision benefits within 30 days of hire
• Fully Remote Role
• Paid vacation and holidays
• A fun team and special culture