Garden Grove (CA)
Remote
USD 40,000 - 60,000
Full time
Job summary
A remote work provider is seeking a candidate to manage virtual patient appointments, guide telehealth visits, and assist with documentation. Bilingualism, experience in administrative roles, and proficiency with EHR systems are key qualifications. This position allows for independent work in a fast-paced environment.
Qualifications
- Bilingual required.
- Prior experience in administrative roles, virtual assistance, or telehealth support preferred.
- Oncology experience preferred.
Responsibilities
- Schedule, reschedule, and confirm virtual patient appointments.
- Initiate and troubleshoot telehealth visits, guiding patients through virtual check-in.
- Collect member consents and verify insurance benefits.
Skills
Bilingual
Proficiency with EHR systems
Proficiency with telehealth platforms
Ability to work independently
Key Responsibilities
- Schedule, reschedule, and confirm virtual patient appointments while managing provider calendars
- Initiate and troubleshoot telehealth visits, guiding patients through virtual check-in and technology setup
- Collect member consents, verify insurance benefits, maintain electronic health records, and assist providers with documentation
Qualifications
- Bilingual required
- Prior experience in administrative roles, virtual assistance, or telehealth support preferred
- Oncology experience preferred
- Proficiency with EHR systems and telehealth platforms
- Ability to work independently in a fast‑paced environment