Practice Coordinator

Sinai-Grace Hospital; Boynton Beach (FL); On-site; USD 38,000 - 60,000; Full time

Job summary

The Palm Beach Health Network Physician Group (PBHN), also known as Tenet Florida Physician Services (TFPS), is seeking a Medical Office Coordinator to manage front-desk operations in our physician office. You will greet patients, answer phones, verify demographics and insurance, schedule visits, and support referral processing.

Responsibilities also include charge entry, patient balance processing, daily reconciliation of charges and payments, and overseeing medical records and supplies to keep

Qualifications

• High School Diploma or GED required or equivalent experience.
• 5 years of experience in a physician practice preferred.
• Completion of Medical Office Assistant program preferred.
• Healthcare management/administration certification preferred.
• EMR/EHR experience preferred; NextGen or Athena experience preferred.
• Proficiency in Windows environment with Word/Outlook/Internet required.
• Willingness to be flexible in a complex environment.

Responsibilities

• Greet patients, answer phones and schedule appointments.
• Collect accurate patient demographics.
• Verify insurance and process referrals.
• Charge entry and patient balance processing; daily reconciliation of charges and payments.
• Oversee medical records and front desk operations; confirm appointments.
• Coordinate daily physician office operations and ordering of office supplies.

Skills

Patient interaction

Adaptability

Windows proficiency

Communication

Education

High School Diploma/GED

Medical Office Assistant program

Healthcare management certification

Tools

EMR/EHR (NextGen)

EMR/EHR (Athena)

Job description

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

Note

Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The Medical Office Coordinator is responsible for greeting patients, answering phones, and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Greeting patients, answering phones and scheduling appointments
• Collection of accurate patient demographics
• Answers telephones in a prompt and courteous manner
• Insurance verification
• Referral processing
• Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
• Manage, copy, and review medical records to ensure accuracy
• Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

Qualifications

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform the job.

• High School Diploma/GED
• 5 years of experience in a Physician Practice preferred
• Completion of Medical Office Assistant program preferred
• Healthcare management/administration certification preferredEMR/EHR experience preferred, NextGen or Athena experience preferred
• Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
• Willingness to be flexible and adaptable in a complex, matrix environment

Organization Description

The Palm Beach Health Network Physician Group (PBHN), also known as Tenet Florida Physician Services (TFPS), is comprised of hospitals and care centers, a large multi-specialty physician group, various ambulatory surgery centers and outpatient diagnostic facilities spanning Palm Beach County. We are the largest healthcare network in Palm Beach County and recognized for providing the highest quality healthcare, combining leading-edge health services with patient-centric care. With the greatest longevity in the community, along with hospitals and care centers that span the entirety of Palm Beach County, more patients trust PBHN than any other in the region.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.