Practice Assistant

Talentburst,-Inc; Salem (MA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Free parking

Free shuttle services

Job summary

Creative Solutions Services, LLC seeks a Clinical Practice Assistant to join our Salem clinic. This onsite role supports daily operations, manages patient flow, and ensures accuracy in records and registrations.

The ideal candidate holds a Bachelor's degree in Healthcare Management or related field, with 3–5 years of clinic or hospital admin experience and proven leadership skills. Temp-to-perm opportunity after 3 months. Mon–Fri, 8:30–5 with free parking and shuttle services.

Qualifications

• Bachelor's degree required; Healthcare Management or related field preferred.
• 3-5 years of clinic, office, or hospital experience.
• 3-5 years of Administrative Office experience.
• Leadership/Supervisory experience preferred (2-3 years).

Responsibilities

• Coordinate daily clinic operations, ensuring smooth workflow and efficient utilization of resources.
• Manage and schedule appointments, consultations, and follow-up visits for patients.
• Maintain patient records, ensuring accuracy, confidentiality, and compliance with relevant regulations.
• Oversee patient registration, check-in, and check-out procedures, ensuring a positive patient experience.
• Supervise administrative staff, providing guidance, training, and support as needed.
• Monitor and manage inventory levels of medical supplies, equipment, and other clinic resources.
• Handle patient inquiries, complaints, and concerns, resolving issues in a timely and satisfactory manner.
• Collaborate with healthcare providers and staff to develop and implement clinic policies, procedures, and protocols.

Skills

Medical terminology

Healthcare regulations

EHR proficiency

Organizational skills

Communication skills

Attention to detail

Leadership

Education

Bachelor's degree

Healthcare Management degree

Tools

Electronic Health Records (EHR)

Clinic management software

Job description

Clinical: Practice Assistant
Salem MA 01970
Temp-to-Perm: 3-month contract period prior to potential FTE conversion.
Urgency: Immediate start (1-2 weeks post-offer/onboarding clearance). Manager seeking pipeline/candidate submissions prior to the weekend.
Reason for Opening: Backfill due to employee departure.
Role & Department Details
Work Location: 100% Onsite | 81 Highland Ave, Salem, MA (free parking available + free shuttle services)
Schedule: Monday - Friday, 8:30 AM - 5:00 PM (40 hours/week)
Responsibilities

• Coordinate daily clinic operations, ensuring smooth workflow and efficient utilization of resources.
• Manage and schedule appointments, consultations, and follow-up visits for patients.
• Maintain patient records, ensuring accuracy, confidentiality, and compliance with relevant regulations.
• Oversee patient registration, check-in, and check-out procedures, ensuring a positive patient experience.
• Supervise administrative staff, providing guidance, training, and support as needed.
• Monitor and manage inventory levels of medical supplies, equipment, and other clinic resources.
• Handle patient inquiries, complaints, and concerns, resolving issues in a timely and satisfactory manner.
• Collaborate with healthcare providers and staff to develop and implement clinic policies, procedures, and protocols.

Required Skills:

• Strong knowledge of medical terminology, healthcare regulations, and industry standards.
• Strong leadership and supervisory abilities.
• Proficiency in using electronic health records and other clinic management software.
• Excellent organizational, multitasking, and problem-solving skills.
• Effective communication and interpersonal skills.
• Attention to detail and commitment to maintaining accuracy and confidentiality.

Required Education:
Bachelor's Degree required
Degree in Healthcare Management or a related field
Experience cannot replace the education requirement.
Required Experience
3-5 years of Clinic, Office, or Hospital experience
3-5 years of Administrative Office experience
Preferred Experience
2-3 years of Leadership/Supervisory experience