Practice Administrator - Rural Clinics

BJC HealthCare; Sullivan (MO); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

Tuition assistance

Learning & Development

Flexible Spending Accounts

Paid Time Off

Adoption assistance

Job summary

Missouri Baptist Sullivan Hospital, part of BJC HealthCare, seeks a Practice Administrator to lead operations for rural health clinics. You will partner with physicians and clinic leaders to drive exceptional patient care, team performance, and operational success across sites.

The role offers opportunities to shape rural healthcare strategy, develop future leaders, and make a meaningful community impact while reporting to hospital leadership and collaborating with hospital departments.

Qualifications

• Must have 2-5 years of relevant experience managing ambulatory clinic operations and teams.
• Preferred 5-10 years of supervisory experience in a healthcare setting.
• Bachelor's Degree in Business/HC Admin recommended; healthcare administration a plus.

Responsibilities

• Manages onboarding, hiring, training, workload management and performance evaluations for providers and staff.
• Develops staffing, revenue and expense budgets and monitors performance against goals.
• Collaborates with physicians and leaders to optimize schedules, patient flow and clinic operations.
• Leads implementation of business plans aligned with organizational goals and uses reliability systems to monitor performance.
• Conducts daily huddles and rounds to ensure patient, employee, and provider satisfaction; escalates barriers promptly.

Education

Bachelor's Degree in Business/HC Admin

High School Diploma or GED

Job description

Additional Information About the Role

The Practice Administrator leads operations for four Rural Health Clinics, partnering with physicians and clinic leaders to drive exceptional patient care, team performance, and operational success. This role offers the opportunity to influence rural healthcare strategy, develop future leaders, and make a meaningful impact on the communities we serve.

Why This Role Stands Out

• Multi-site leadership
• Strong physician partnership
• Direct community impact
• Executive-level visibility
• Leadership development opportunities
• Mission-driven rural healthcare environment

Overview

Missouri Baptist Sullivan Hospital is a designated critical access hospital committed to providing quality health care service to residents in Crawford, Franklin and Washington counties.

The hospital has enhanced and expanded the health care services available to the greater Sullivan community with its state-of-the-art emergency department, modern childbirth center, critical care unit, multiroom surgical suite, expanded cardiac rehab services, and a cancer center. A 22,500 square-foot medical office building provides offices for primary care physicians as well as space for a variety of visiting medical and surgical specialists from the St. Louis area.

Missouri Baptist Sullivan Hospital operates four rural health clinics providing quality health care to surrounding communities. In addition, the hospital operates a comprehensive Therapy and Rehabilitation department and an award-winning Wound Care Center with two hyperbaric chambers.

The Sullivan medical clinic is a well-established, multi-discipline physician group providing family, internal and OB care.

Preferred Qualifications

Role Purpose

The Practice Administrator leads the business and clinical operations at one or more ambulatory clinics. This role provides comprehensive on-site leadership for clinical and non-clinical operations. Responsibilities include direct supervision of approximately 15-25 providers, management of clinical and non-clinical leaders and staff, managing patient experience, managing financial and administrative activities and developing plans to support operational and team success. Practice Administrators collaborate with hospital departments to ensure operational goals of the practice and partner hospitals are met.

Responsibilities

• Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Interacts and collaborates regularly with providers to give direction and oversight of effective schedules, efficient clinic work flow and patient flow. Establishes and maintains a cooperative relationship of trust and engagement with providers. Collaborates with Physician Leaders as needed.
• Develops and implements business plans in alignment with larger short/long-term organizational goals. Uses BJC high reliability operating systems to monitor overall department performance toward goals, makes adjustments based on trends, and leads performance improvement efforts.
• Leads and participates in daily huddles and rounding for facilitation of patient flow to ensure patient, employee and provider satisfaction. Develops and implements department standard work and procedures. Available for immediate and timely response to barriers or obstacles to daily workflows. Escalates issues as appropriate via established processes to ensure timely resolution.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• 2-5 years

Supervisor Experience

• < 2 years

Preferred Requirements

Education

• Bachelor's Degree
• Business/HC Admin

Experience

• 5-10 years

Supervisor Experience

• 2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer