Practice Administrator III

Texas Children's Hospital; Houston (TX); On-site; USD 90,000 - 135,000; Full time

Job summary

Texas Children's Hospital in Houston is seeking a Practice Administrator III for the Orthopedic and Sports Medicine service line. You will plan, organize, staff, and direct the Physician Service Organization's clinical sections in collaboration with physician leaders to improve access, quality of care, and operational performance.

The role requires a Bachelor’s degree in business or healthcare, 5 years of healthcare operations and 3 years supervisory experience (or ACHE postgraduate fellowship

Qualifications

• Bachelor's degree required in business, healthcare or related field.
• 5+ years healthcare operations experience and 3+ years supervisory experience, or 3 years ACHE postgraduate fellowship with 2 years supervisory experience.

Responsibilities

• Plan, organize, staff, and direct activities within the Physician Service Organization's clinical sections in collaboration with physician leaders.
• Coordinate performance improvement, budgeting, and staffing to improve access, patient care quality, and financial performance.
• Support credentialing, faculty development, and program initiatives across Orthopedic and Sports Medicine services.

Skills

Healthcare operations

Supervisory experience

ACHE fellowship

Education

Bachelor's Degree in Business, Healthcare, or related field

Job description

Job Description

We’re searching for a Practice Administrator III for our Orthopedic and Sports Medicine service line, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will plan, organize, staff, and direct activities in the Physician Service Organization's clinical sections in collaboration with designated physician leaders. Activities include planning and performance management, performance improvement, coaching, staffing, budgeting, policies and procedures, and collaboration with Baylor College of Medicine on the section's research and academic pursuits. You must be detail oriented, a great communicator and relationship builder to be successful in this role.

Job Duties & Responsibilities

• Quality care: Ensures delivery of quality, cost effective patient care within family-centered care environment by coordinating and participating in service-based and cross-functional performance improvement activity that improves patient access/flow, patient/family satisfaction, referring physician satisfaction, research and clinical outcomes, or employee acquisition, satisfaction, and/or retention. Monitors the resolution and escalation of patient/family issues and coordinates special service recovery efforts.
• Revenue monitoring: Budgets for and plans to realize expected levels of professional fee and technical revenue; accounts for and routinely reports on status and changes in revenue; and generates action plans to address financial issues.
• Expense monitoring: Monitors operation of a budget-sensitive service model, including departmental staffing requirements and productivity levels by establishing, and/or contracting for related service performance from other departments (OR, ICU, Cardiology, HR, Contracting, etc); adapts model based on strategic considerations and short-term fluctuations in the operating environment.
• Coordination of resources across 3 part mission: Coordinates service and departmental planning and process improvement across patient care, research and academics reviews proposed project initiatives strategic relevance and resource requirements and facilitates departmental prioritization; partners cross-functionally with leaders across the IDS, TCHP, TCPA, TCH, and specifically other TCPSO sections to raise and resolve issues.
• Service Support: Provides support for new program development, faculty recruitment process, credentialing process, and faculty development.
• Human Resources management: Provides structured feedback for each staff member through yearly development plans and informal and/or formal follow-up at least twice a year. Handles performance issues of staff within the section as per policy.
• System wide involvement: Participates in other various hospital system and academic projects as appropriate.

Skills & Requirements

• Bachelor's Degree Business, healthcare, or a related field required
• 5 years Healthcare operations experience and 3 years Supervisory experience Or 3 years Completion of an ACHE Postgraduate Administrative Fellowship and Two (2) years of Supervisory experience required

About Us

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.