Practice Administrator II - Ophthalmology

Northwestern Medicine; Winfield (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine in Winfield, Geneva and Naperville seeks a Practice Administrator II to oversee Ophthalmology operations across multiple clinics, directing the financial and operational plans to deliver excellent patient care. You will manage budgets, coordinate staffing, drive process improvements, and coach staff within NM's Code of Ethics and Compliance Program.

Commitment to teamwork and patient-first values is essential.

Qualifications

• Bachelor's degree; equivalent experience may be accepted in lieu of formal education.
• Five (5) years management experience in a medical setting or related experience.
• Demonstrates alignment with NM’s core values of integrity, excellence, patients first, and teamwork.
• Effective communication and interpersonal skills.
• Ability to plan, organize, and direct the activities of others.

Responsibilities

• Stays informed of current and emerging issues and trends for areas of accountability and healthcare industry.
• Identifies opportunities for new business growth and development, expansion of current services, etc.
• Practices fiscal accountability and involves staff in budget preparation and cost-saving ideas.
• Measures and monitors budget and business development plans; provides ongoing updates to staff.
• Provides coaching, mentoring and assigns stretch goals for staff development.
• Involves staff in planning and decision-making and holds them accountable for results.
• Facilitates change readiness and agility among staff and teams.
• Achieves departmental and organizational goals.

Skills

Effective communication

Interpersonal skills

Budget oversight

Leadership

Education

Bachelor's degree

Master’s degree (preferred)

Job description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Practice Administrator II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

This Practice Administrator will oversee Ophthalmology across Winfield, Geneva, and Naperville locations.

The Practice Administrator II is responsible for planning, directing and monitoring operations in an intermediate ambulatory environment to achieve excellence in the delivery of patient care in the physician practice while creating an inspiring and rewarding environment for staff members. The Practice Administrator II is responsible for the financial and operational management and coordination of the overall activities, clinical services and programs for RMG Practices. The Practice Administrator II manages multiple sites or departments within RMG.

Responsibilities

• Stays informed of current and emerging issues and trends for areas of accountability, NM organization and healthcare industry. Communicates and educates staff on requirements, changes, advances, opportunities, directions and projections for the future.
• Thinks and acts in ways that support NM’s mission, vision and values. Identifies opportunities for new business growth and development, expansion of current services, etc.
• Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services.
• Measures and monitors budget and business development plans; provides ongoing updates to staff.
• Identifies staff's individual skills and interests; provides timely, positive, constructive feedback; addresses performance gaps as they occur with clear action plans and timelines for improvement.
• Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development within CDH.
• Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results.
• Facilitates change readiness and agility among staff and teams.
• Achieves departmental and organizational goals.

Qualifications

Required

• Bachelor's degree. Equivalent experience may be accepted in lieu of formal education.
• Five (5) years management experience in a medical setting or related experience.
• Demonstrated success in medical office management.
• Demonstrates personal alignment with NM’s core values of integrity, excellence, patients first, and teamwork.
• Effective communication and interpersonal skills.
• Ability to plan, organize, and direct the activities of others.

Preferred

• Master’s degree.
• Certification in area of specialty or administration.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.