Practice Administrator - Harpeth Pediatrics, Franklin

Tennessee MGMA; Franklin (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Long Term Disability Insurance

Paid Time Off

401(k) and matching

Job summary

Harpeth Pediatrics in Franklin seeks an experienced Practice Administrator to oversee daily operations, lead staff, and optimize the revenue cycle.

The role combines leadership, billing/coding expertise, HIPAA compliance, and patient service to support clinicians and maintain top-quality care.

Qualifications

• 3 - 5 years of medical practice administration experience.
• Strong background in medical billing and coding.
• Experience with insurance verification, A/R management, and denial resolution.
• Knowledge of HIPAA, compliance standards, and healthcare regulations.
• Leadership and staff management experience.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency with EHR/EMR systems and practice management software.
• Financial reporting and budgeting experience.
• Bachelor’s or Master’s degree; CMPE or FACMPE preferred.

Responsibilities

• Oversee daily administrative and operational functions of the pediatric practice.
• Develop, implement, and improve office systems, website, workflows, and policies.
• Supervise insurance billing, coding, claims submission, and collections.
• Monitor accounts receivable, denials, and reimbursements.
• Audit charts and claims for compliance and revenue optimization.
• Track budgets, expenses, payroll coordination, and revenue reports.
• Prepare monthly, quarterly and annual financial and performance reports for Physicians.
• Identify opportunities to improve profitability and efficiency.
• Manage staffing levels, productivity, and workload distribution.
• Conduct hiring, onboarding, and ongoing staff training.
• Provide performance feedback and coaching to team members.
• Manage timekeeping and payroll processes.
• Oversee scheduling systems, intake, and patient communications.
• Supervise patient verification of benefits and collections at time of service.
• Ensure patient concerns are resolved promptly and professionally.
• Maintain policies related to privacy, documentation, and clinical operations.
• Ensure compliance with HIPAA, OSHA, payer requirements, and state regulations.

Skills

Medical practice administration

Billing and coding

HIPAA compliance

Leadership and staff management

EHR/EMR systems

Financial reporting and budgeting

Excel and Word

Communication

Education

Bachelor’s or Master’s degree

CMPE or FACMPE

Tools

QuickBooks

Practice management software

Excel

Job description

Practice Administrator - Harpeth Pediatrics, Franklin

Harpeth Pediatrics is seeking an experienced, organized, and proactive Practice Administrator to oversee the daily operations of a thriving pediatric practice. The ideal candidate will combine strong leadership, operational management, and billing/coding expertise to ensure smooth workflows, compliance, financial success, and excellent patient service.

This role is essential in supporting clinicians, managing staff, optimizing revenue cycle processes, and maintaining a high-quality patient experience.

Key Responsibilities

Practice Operations

• Oversee daily administrative and operational functions of the pediatric practice
• Develop, implement, and improve office systems, website, workflows, and policies
• Supervise insurance billing, coding, claims submission, and collections
• Monitor accounts receivable, denials, and reimbursements
• Audit charts and claims for compliance and revenue optimization
• Track budgets, expenses, payroll coordination, and revenue reports
• Prepare monthly, quarterly and annual financial and performance reports for Physicians
• Identify opportunities to improve profitability and efficiency

Staff Management

• Manage staffing levels, productivity, and workload distribution
• Conduct hiring, onboarding, and ongoing staff training
• Provide performance feedback and coaching to team members
• Manage timekeeping and payroll processes

Patient Experience & Scheduling

• Oversee scheduling systems, intake, and patient communications
• Supervise patient verification of benefits and collections at time of service
• Ensure patient concerns are resolved promptly and professionally

Compliance & Risk Management

• Maintain policies related to privacy, documentation, and clinical operations
• Ensure compliance with HIPAA, OSHA, payer requirements, and state regulations

Minimum Qualifications

• 3 - 5 years’ experience in medical practice administration
• Strong background in medical billing and coding
• Experience with insurance verification, A/R management, and denial resolution
• Knowledge of HIPAA, compliance standards, and healthcare regulations
• Leadership and staff management experience
• Excellent organizational, communication, and problem-solving skills
• Proficiency with EHR/EMR systems and practice management software
• Financial reporting and budgeting experience
• Proficient in standard office software, including Excel and Word
• Proficiency with financial management software (ex: QuickBooks)
• Bachelor’s or Master’s degree
• CMPE or FACMPE

Preferred Qualifications

• Knowledge of pediatric billing and coding (CPT, ICD-10, modifiers, payer rules)

What We Offer

• Competitive salary based on experience
• Supportive and collaborative clinical environment
• Long Term Disability Insurance
• Paid Time Off
• 401(k) and matching

OUR GOAL

To develop and equip our members to create dynamic, successful medical group practices.

OUR VISION

To be the recognized leader in defining and supporting the profession of medical practice management in Tennessee.