Practice Administrator - Austin

The Airway Dentists; Austin (TX); On-site; USD 29,000 - 37,000; Full time

Job summary

The Airway Dentists in Bee Cave, near Austin, seeks a full-time Practice Administrator to oversee non-clinical operations and patient care coordination. You’ll manage scheduling, communications, insurance verification, financing, and payments, while presenting treatment plans and guiding patients through our office processes.

Join a growing practice focused on exceptional dental care and sleep-disordered breathing, with opportunities for growth across multiple offices.

Qualifications

• Experience in front-facing office roles preferred.
• Strong communication and organizational skills.
• Ability to present treatment plans to patients.

Responsibilities

• Manage daily office operations including scheduling and patient flow.
• Communicate with patients by phone, text, email, and in person.
• Present treatment plans and optimize the schedule.
• Verify insurance, arrange financing, and process payments.
• Follow up with patients and relay concerns to the clinical team.
• Represent the office at events and meetings with allied professionals.

Skills

Customer service

Communication

Office coordination

Scheduling

Education

High school diploma

Tools

Slack

Payment processing

Insurance verification

Job description

Who We Are

The Airway Dentists' mission is to provide exceptional dental care and rid the world of sleep disordered breathing. With offices in Atascocita, Austin, Cypress, Friendswood, and Sugar Land (and more to come), we provide orthodontic, sleep apnea, and general dentistry services. Our clinical team is led by our co-founders, Dr. Kyle Hale, Dr. Kalli Hale, and Dr. Matt Hicks. We are hiring a full-time Practice Administrator to join us in redefining the standard of care in dentistry.

Job Description

Job Description

The Airway Dentists - Bee Cave

Position: Practice Administrator

Who We Are

The Airway Dentists' mission is to provide exceptional dental care and rid the world of sleep disordered breathing. With offices in Atascocita, Austin, Cypress, Friendswood, and Sugar Land (and more to come), we provide orthodontic, sleep apnea, and general dentistry services. Our clinical team is led by our co-founders, Dr. Kyle Hale, Dr. Kalli Hale, and Dr. Matt Hicks. We are hiring a full-time Practice Administrator to join us in redefining the standard of care in dentistry.

The Ideal Candidate

Loves being both the face and the air traffic controller of the office. You are friendly and energetic with a passion for order. You take enormous satisfaction from being part of a team that saves patients' lives every day.

The Opportunity

• Full-time, paid Patient Care Coordinator managing the office's non-clinical operations
• Competitive compensation $21-27/hr depending on experience
• Eligible for merit-based bonus
• Extensive personal and professional growth opportunities in our expanding practices

The Role

• Manage daily office operations including scheduling and patient flow
• Communicate with patients via phone, text, email, and in-person
• Present treatment plans
• Optimize schedule
• Verify insurance, arrange financing, and process payment
• Follow up with patients
• Relay patient concerns to the clinical team
• Represent the office at patient education dinners, community events, and meetings with allied health professionals, etc.
• Interact with the central team and other Patient Care Coordinators in person and over Slack