Practice Administrator

Erickson Living; Silver Spring (MD); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision packages

PTO and volunteer hours

401k with 3% match

Onsite medical centers and wellness

Job summary

Erickson Living’s Riderwood Village seeks a Practice Administrator to oversee the medical center’s office operations, align with the Medical Director, manage finances, and coordinate personnel actions. The role emphasizes optimizing scheduling, reimbursement, and compliance across EHMG processes.

The position requires experience in a highly automated medical office, budgeting, CPT/ICD coding familiarity, and leadership to support growth across communities. Onsite work at Riderwood is expected.

Qualifications

• Minimum of 3 years experience managing a highly automated medical office.
• Experience with budgeting and financial management; familiarity with CPT/ICD coding is a plus.
• Knowledge of practice management issues, compliance, and regulatory requirements.

Responsibilities

• Oversee revenue targets for medical center with master scheduling and reporting.
• Collaborate with Medical Director on financial productivity monthly.
• Coordinate reimbursement processes with Centricity and Medical Manager Workflow teams.
• Maintain templates and calendar for Medical Manager Providers per productivity needs.
• Assist in developing EHMG annual operating budgets and community budgets.
• Prepare and review monthly financial reports with EHMG management.

Skills

Medical office management

Budgeting

Billing processes

HR coordination

Tools

Centricity

Medical Manager

JDEdwards

Hyperion

Job description

Location:

Riderwood Village by Erickson Senior Living

Join our team as the Practice Administrator will oversee office operations to maximize the efficiency and effectiveness of medical practice operations. The incumbent is responsible for the overall coordination, planning, financial management, evaluation, and monitoring of the day-to-day operations of the medical centers, including hands-on participation in all medical office support activities. Primary responsibilities are divided into three major categories: Administrative (Financial), Personnel Management, and Workload Management. The Practice Administrator is charged with collaborating with the Medical Director to ensure goal alignment with Erickson Health Management Group and the community.

Compensation: Starting at $88,000-$95,000 per year, commensurate with experience (includes base + bonus + incentive).

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

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How you will make an impact

• Responsible for ensuring attainment of revenue targets for medical center practice with a focus on utilizing master scheduling template and review of patient scheduling reports
• Collaborates and communicates with Medical Director relative to financial productivity performance for Medical Center on a monthly basis
• Responsible for maximizing reimbursement for the practice by coordinating Centricity and Medical Manager Workflow processes to capture all provider services. Works directly with Centricity team, and Director, Practice Administrator.
• Creating, maintaining, and updating Medical Manager Providers’ templates and appointments calendar according to EHMG productivity requirements
• Assisting the Medical Director, Director, Practice Administration, Central Accounting, Finance Director, and Executive Director in developing the EHMG annual operating and community budget.
• Reviewing monthly reports from Hyperion, JDEdwards, and EHMG Management with Medical Director for both community and EHMG budgets.
• Preparing expense forms, reviews, and codes all payables, including corporate Pcard and American Express cards
• In conjunction with the Director, Medical Staff Recruitment and Marketing develops strategies and coordinates marketing activities and events to increase utilization of the medical center, including responsibility for monthly reporting of marketing outcomes.
• In conjunction with community AED and Corporate Legal Counsel, develops and manages relationships with specialty practices that rent space within the community according to established guidelines.
• Manage employee recruitment and retention, employee relations, and all other personnel actions for the medical center. Hires, trains, motivates, educates, and disciplines support staff.
• Participating in the hiring and orientation of new physicians and mid-level providers in conjunction with the Director of Recruitment and Marketing
• Responsible for maintaining medical providers’ PTO and CME hours and coordinating to Medical Manager Template.
• Oversee medical center lab compliance and proficiencies
• Coordinating and organizes payroll for the medical center
• Coordinating training of staff and providers on coding and billing issues with the Managers of Reimbursement and Coding and Centricity Team
• Manage workflow processes, including adherence to best practice standards for medical support staff to drive financial, quality, and employee engagement performance.
• In cooperation with the medical director, prepares, coordinates, and distributes monthly office calendar to include the on-call schedule, specialists’ schedules, time off, hospital, CC, and RGT schedules.
• Coordinating interactions and meetings between the medical center and Continuing Care and other campus departments, as well as with local hospitals and outside health care agencies
• Performing specified audits, such as lab compliance, in accordance with the Erickson Compliance Plan to ensure compliance with EHMG policies and procedures. Developing and implementing corrective action plans with the Director, Practice Administration, as required.
• Responsible for the preparation and dissemination of Incident Reports as outlined in EHMG Policy and Procedure Manual and by Risk Management Responsible for the preparation and dissemination of Incident Reports as outlined in EHMG Policy and Procedure Manual.

What you will need

• Minimum of 3 years experience managing a highly automated medical office, including front and back office, preferably in primary care.
• Prior experience must include billing and financial management with budget responsibility.
• The candidate must also have detailed knowledge on practice management issues, including CPT, ICD-9, and HCPCs coding for primary care; medical records requirements; human resources; budgeting; OSHA; CLIA; insurance rules; HCFA regulations; compliance; and other applicable state and federal laws and regulations.
• Spreadsheet and word processing knowledge (Microsoft Office) is a plus.

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Riderwood is a beautiful 120-acre continuing care retirement community in Silver Spring, Maryland. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Riderwood helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law