Powersports Service Technician

Ball Equipment; Richmond (MI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Monthly commission

Paid holidays

PTO/Sick days

Health benefits

401(k) with match

Job summary

The Ball Equipment Richmond service team is hiring a Service Technician to repair and service top-tier powersports vehicles and premium lawn and garden equipment in a full-time shop setting.

You will follow OEM service manuals, perform routine maintenance, and document results, contributing to customer satisfaction and shop efficiency.

We offer competitive pay with monthly commissions, paid holidays and PTO, comprehensive health benefits, and a collaborative work environment with ongoing training.

Qualifications

• High school diploma or GED required with valid driver’s license.
• 2–4 years of service experience in powersports, lawn & garden, automotive, or related fields.
• Solid communication skills, verbal and written.
• Larger personal tool set; dealership provides specialty tools.
• Strong problem-solving and organizational abilities.
• Factory training from carried brands is a plus.

Responsibilities

• Repair units using OEM service manuals and diagnostic platforms.
• Perform routine servicing, tune-ups, and inspections.
• Communicate findings and recommendations to the Service Writer.
• Record work on Repair Orders in LightSpeed DMS.
• Maintain a clean, organized work bay and follow safety standards.
• Work independently to complete Repair Orders timely.

Skills

Communication skills

Experience in powersports

Problem solving

Organization

Education

High school diploma or GED

Tools

LightSpeed DMS

OEM diagnostic platforms

Job description

Job Details:

Job Location: Ball Equipment - Richmond - Richmond, MI, Position Type: Full Time, Salary Range: $20.00 - $30.00Hourly, Job Description – Service Technician

Job Title:

Service Technician

Department:

Service

Reports To:

Parts & Service Manager

FLSA Status:

Non-Exempt

About Ball Equipment:

As a trusted name in Lawn & Garden and Powersports for over 75 years, Ball Equipment is committed to delivering quality service and building lasting relationships. We believe in hard work, integrity, and giving our employees the tools they need to succeed in providing examplary service to our customers. Brands we represent - Polaris, CFMoto, Honda, Ferris, Exmark, Can-Am, Kubota, Cub Cadet to name a few.

Job Summary:

The Service Tech position is an integral part of our operation. In this role, you will directly impact our dealership's success by repairing, and servicing top-tier powersports vehicles and premium lawn and garden equipment. Your expertise keeps our customers moving, and your efficiency will directly drive your earning potential through our performance rewards.

Essential Duties and Responsibilities:

• Perform repairs on units using OEM service manuals and diagnostic platforms.
• Complete routine servicing, tune-ups, and machine inspections.
• Communicate technical findings and any additional repair recommendations to the Service Writer(s).
• Accurately record work performed on Repair Orders in LightSpeed DMS.
• Maintain a clean, organized work bay and follow all workplace safety standards.
• Work independently to complete assigned Repair Orders in a timely manner.

Qualifications and Competencies:

• High school diploma or GED required & valid drivers license; technical training preferred
• Solid communication skills, verbal & written
• 2-4 years of service experience in powersports, lawn & garden, automotive, or related fields.
• Larger personal tool set required; dealership will supply specialty tools.
• Strong problem-solving and organizational skills.
• Factory training from any of our carried brands is a strong plus.

Physical Demands and Work Environment:

• The ability to lift up to 75 lbs and stand for extended periods of time. This position will involve bending, stooping and reaching above shoulder/waist frequently.
• Work will be performed in a shop environment, with moderate to loud noise. There will be exposure to outdoor weather periodically for short periods.

Work Schedule:

• Full-time, Monday–Saturday; seasonal overtime during peak months.

What We Offer:

• Competitive pay $20-$30/hr commensurate with experience plus monthly commission
• Advancement opportunities
• Paid holidays and PTO/Sick days
• 100% Employer Paid Health, dental, life, disability plus voluntary vision, life, long term disability benefits
• 401(k) with employer match; 100% on first 3% of wage contributed, 50% on next 2%
• Employee discounts on parts, units, and services
• Supportive and collaborative team environment
• Ongoing training and development in a growing industry

Qualifications: Qualifications and Competencies

• High school diploma or GED required & valid drivers; technical training preferred
• 2-4 years of service experience in powersports, lawn & garden, automotive, or related fields.
• Larger personal tool set required; dealership supplies specialty tools.
• Able to interpret OEM diagnostic systems and service procedures.
• Strong problem-solving and organizational skills.
• Advanced diagnostics (fuel, electronics, drivetrains engine mechanical) & be able to rebuild most air and water cooled small engines.
• Multiple OEM certifications (Honda, Polaris Can-Am, Etc.) Preferred
• Instills sufficient confidence to complete customer-pay jobs independently