Powersports Service Advisor

Kut and Kill Inc.; Sioux Falls (SD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading automotive and powersports dealership seeks a Service Advisor to provide exceptional customer service, manage customer relationships, and ensure quality checks on service jobs. Ideal candidates must have a mechanical background, strong analytical and customer service skills, and be detail-oriented. Competitive pay and benefits offered with a supportive work environment.

Benefits

Health Insurance

Flexible Spending Account

Dental Insurance

Vision Insurance

Life Insurance

401(k)

401(k) matching

Paid time off

Referral program

Employee discount

Employee assistance program

Wellness program with gym access

Qualifications

• Previous Service Advisor experience required.
• Mechanical background and familiarity with the industry terminology.
• Must be at least 18 years old with a valid driver's license.

Responsibilities

• Manage relationships between customers and the service department, ensuring all service needs are met.
• Act as a liaison between customers and technicians for service jobs.
• Monitor service intervals and set future appointments.

Skills

Customer Service

Organizational Skills

Analytical Skills

Job description

Service Advisor - Vern Eide Motoplex

$3,500.00 - $4,500.00 per month- Previous experience required

Full-time

• 10-hour shift
• Tuesday through Saturday

Vern Eide Motoplex is a dynamic and thriving automotive and powersports dealership committed to providing an exceptional customer experience. With a rich history spanning several decades, we take pride in our diverse range of products, superior service, and dedication to building lasting relationships with our customers.

Do you love power sports or motorcycles? Are you organized and detail-oriented? Do you enjoy working in a fast-paced work environment? If so, then we want to speak to you. This position involves working with customers and advising them on how to keep the power-sports equipment running and in great condition. We have competitive pay and benefits and are willing to train the right person!

Benefits:

• Health Insurance

• Flexible Spending Account

• Dental Insurance

• Vision Insurance

• Life Insurance

• 401(k)

• 401(k) matching

• Paid time off

• Referral program

• Employee discount

• Employee assistance program

• Wellness program with gym access

Job Duties

• Manage the relationship between the customer and the Service department. Service Advisors use product knowledge and customer direction to ensure all customer service and repair needs are met. Along with quality checks on all machines.
• Advisors will be responsible for moving machines and assisting the service advisors.
• The Service Advisor is the point of contact for the customers in the service department. They act as a liaison between the customer and technician for service jobs. They need to have strong analytical and customer service skills. A good Service Advisor adds value by monitoring customers’ service intervals to set future appointments – adding service profitability while prioritizing customer care. The Service Advisor is responsible for all the processes put in place (write-up, customer updates, trade-ins/sales inventory, diagnosing, testing, schedules, pre-prints, and consulting with co-workers).
• Will have daily responsibilities of cleaning and organizing.

Requirements Include:

• Previous Service Advisor experience required
• Mechanical background and can talk the “lingo”
• Strong Customer Service is a must
• Be at least 18 years old
• Able to maneuver a motorcycle, side by sides, and ATVs safely.
• Strong organizational skills and detail-oriented.
• A team player who is focused on providing exemplary customer service.
• “Can-do” attitude
• Must be able to pass a background check and drug screen and have a safe driving record.
• Must have a valid driver’s license with a motorcycle endorsement.