Powersports Parts Specialist: Customer Sales & Inventory Pro

Mountain Motorsports LLC; Marietta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Mountain Motorsports LLC in Marietta, GA is seeking a Parts Specialist for the motorcycle and powersports parts department. The role involves handling all customer transactions from start to finish while aiming to meet department and personal goals.

The position supports teamwork and customer satisfaction in a fast-paced retail setting. The job emphasizes maintaining product knowledge, effective selling, CRM usage for leads, and inventory accuracy.

Qualifications

• Responsibilities in the role include handling dealer and customer inquiries with accuracy and courtesy.

Responsibilities

• PURPOSE OF THE POSITION: Parts Specialists are the sales force of the retail parts department. They handle all customer transactions from start to finish while striving to achieve department and personal goals.
• Be an example of living the mission and core values.
• Effectively work with other employees, departments and/or locations to give the customer a seamless experience in ways that promote teamwork and store profitability.
• Optimize team member performance through effective ongoing evaluations, recognition, rewards and coaching management practices to produce the most ideal results.
• Hold yourself, your peers and your team to the highest level of accountability with cleanliness, organization, and safety standards.
• Continually learn and apply new selling skills, strategies and techniques on a daily, monthly and yearly basis. Complete OEM or vendor training within timelines set by the company. Maintain a high level of product, market and industry knowledge.
• Achieve predetermined personal and department revenue and margin goals by ensuring effective merchandising and selling.
• Effectively manage CRM systems to maximize leads and ensure customer loyalty and retention.
• Ensure accurate and effective communication about inventory with internal and external customers.
• Ensure accuracy of inventory by controlling shrinkage and obsolescence. Ensure all inventory is organized and the customer facing showroom meets or exceeds company standards of cleanliness.

Job description

Mountain Motorsports LLC in Marietta, GA is seeking a Parts Specialist for the motorcycle and powersports parts department. The role involves handling all customer transactions from start to finish while aiming to meet department and personal goals.

The position supports teamwork and customer satisfaction in a fast-paced retail setting. The job emphasizes maintaining product knowledge, effective selling, CRM usage for leads, and inventory accuracy.